Re: 2004 vs 2008

"GeorgeCarvill@xxxxxxxxxxxxxxxx" wrote:

I also failed to mention that 90 percent of the crashes happen when the view
is changing from one e-mail to another and usually when the new e-mail is
heavily formatted.

Could you either Forward as Attachment a couple of your messages that are
causing the crashes, or put in folder and Archive (zip) if the following
does not help.

File --> Compress

Send me an email:

<http://www.entourage.mvps.org/support_options/email.html>

Make sure Leopard is updated to version 10.5.2.
--> Leopard 10.5.2 came on the laptop when I bought it earlier this month.

I know you have 10.5.2, but you need to download and apply the combo
updater. Doing so overwrites potentially problem-causing files. Several
users have reported this fixed some odd problems they were having with
Entourage. Combo updaters will install on the same version as they¹re
applying?no need to roll back or do a clean install.

Leopard:

Mac OS X 10.5.2 Combo Update (This update delivers several improvements for
both PowerPC- and Intel-based Macs

<http://www.apple.com/support/downloads/macosx1052comboupdate.html>


If you are running the latest versions of OS X and E2004, I would then use
Disk Utility to repair any permissions.
--> I don't know how to do this.

Using Repair Permissions after installing MS Office or any application that
uses an installer is often advised. To use Repair Permissions:

1. Open Disk Utility in your Applications/Utility folder.
2. Click on the First Aid tab and select Repair Permissions
3. Click on the icon for your boot volume.
4. Click the repair permissions button.

Don't run from CD. Updates contain a newer versions of the application's
permissions.

If that still doesn't fix the problem, I would then run Disk Utility from my
Install or Restore disk to Repair the Disk.
--> I don't know how to do that either, but I will look at the page.

In the same application where you ran Repair Permissions, select Repair
Disk. If you are booted from that disk it will be grayed out. Use Verify. If
it's not OK, you will need to boot from your Install CD or another boot
volume to run repair.

--
Diane

.