Re: iCal sync does not work in Entourage 2008



On 2/7/08 11:00 AM, in article ee88c82.67@xxxxxxxxxxxxxxxxxxxxxxx, "LKMD"
<LKMD> wrote:

Entourage to ical to iphone does work. Iphone to ical works, BUT then
Entourage syncs with ical and erases all changes to ical that the iphone made.

Leopard bug:

When syncing calendars on Leopard using any sync software it's possible for
the iCal sync program ("iCalExternalSync") to get confused and stop syncing.

The primary symptom of this bug is that updated events stop appearing in
iCal, but continue to show up in other synchronized devices and
applications.

For example, if you use Spanning Sync to sync Google Calendar with iCal and
also use iTunes to sync iCal with your iPhone, events from Google Calendar
will sync to your iPhone but not to iCal. The bug is fairly rare but can
affect any user at any time. And when it does strike, it continues to
happen, making it appear that nothing is syncing to iCal at all.

This bug is more likely to happen when you've enabled the "Show Birthdays
calendar" option in your iCal preferences. If you are affected by this bug,
you may be able to solve the problem simply by disabling this option in
iCal. Note that once you do so, you'll still need to "reset info on this
computer" in the Spanning Sync pref pane in order to force events to
re-sync.

Another fix (although potentially only temporary), is to reset Apple Sync
Services:
? Open iSync (in /Applications)
? Select Preferences from the iSync menu
? Click "Reset Sync History..."
? Wait for the reset to finish
? Try syncing again

<http://blog.spanningsync.com/2008/01/update-on-the-l.html>

--
Diane, Microsoft Mac MVP (MVPs are not Microsoft Employees)
Entourage Help Page <http://www.entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>


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