Re: *Not* an Output Volume Setting Problem

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To answer these issues.
1. The sounds not working in the preferences pane is part of the general
issue with notification sounds, same code path and once they stop working it
also stops in the prefs pane. Also the startup sound does not cause this
problem to occur, see my other mail for all the ones that do.
2. Correct about the link at the bottom of the page, I will pass this along.
3. This is populated by sound sets found in: ~/Documents/Microsoft User
Data/Entourage Sound Sets

Doug

Doug Strauss - dougstATmicrosoftDOTcom
Microsoft - Entourage test lead
Disclaimer: This mail is provided "AS IS" with no warranties, and confers
no rights.




On 1/17/08 10:17 AM, in article C3B55A32.1684%filippomotta@xxxxxxxxxxx,
"Filippo Motta" <filippomotta@xxxxxxxxxxx> wrote:

Removed ³sent mail² sound....nothing changes; no notifications yet.

It seems to me that the whole lower part of the notifications/sound
preferences panel is not clickable (this is another issue of course).
I cannot click loudspeaker icon to test sound; cannot change sound set; alco
cannot launch the web address of microsft mac dept. which is in the lowest
part of the panel.

Filippo



On 17/01/08 16:45, in article C3B4B830.C5B0%aruff@xxxxxxxxxxxxx, "Andy Ruff"
<aruff@xxxxxxxxxxxxx> wrote:

Here¹s a hunch... Based on looking at some things, it appears to happen to me
after the ³Sent Mail² sound is played. If you disable this sound, do you
still lose your sounds on Leopard?

-Andy


On 1/17/08 7:21 AM, in article ee88e0c.15@xxxxxxxxxxxxxxxxxxxxxxx, "PGB"
<PGB> wrote:

Please note that the problem we're pointing out here is *not* an output
volume setting problem. The very first time an newly-launched instance of
Entourage 2008 tries to play a notification sound based on an action, it
will play just fine. (That might be the welcome chime. I have this chime
turned off, so the first sound played on my computer might be a result of
no-mail-fetched.) After the first sound is played, no sound. Before the
first notification sound based on an action, the speaker icons in the
Preferences window will play the notification sounds. After the first
notification sound based on an action, the speaker icons in the Preferences
window *will not* play the notification sounds.

I've ruled out the output volume setting problem. I've also used Audio Midi
Setup to rule out a sampling rate problem.

(So turn off your welcome notification sound, then relaunch Entourage 2008.
Choose Entourage > Preference > Notifications. You'll be able to play all of
the sounds by clicking the speaker icons. Once an action triggers one of
these sounds, no sounds will ever be played again. So...the sounds are there
and you can hear them...until the first sound is triggered.)



Relevant Pages

  • Re: *Not* an Output Volume Setting Problem
    ... I cannot click loudspeaker icon to test sound; cannot change sound set; alco ... Entourage 2008 tries to play a notification sound based on an action, ... After the first sound is played, ... Preferences window will play the notification sounds. ...
    (microsoft.public.mac.office.entourage)
  • Re: *Not* an Output Volume Setting Problem
    ... Also the startup sound does not cause this problem ... Entourage 2008 tries to play a notification sound based on an action, ... After the first sound is played, ...
    (microsoft.public.mac.office.entourage)
  • Re: *Not* an Output Volume Setting Problem
    ... sound sets pending.) ... The sounds not working in the preferences pane is part of the general ... Entourage 2008 tries to play a notification sound based on an action, ... After the first sound is played, ...
    (microsoft.public.mac.office.entourage)
  • Re: Unable to Change Sound Notification of New Mail
    ... Thanks again, Tim, for trying to help me. ... sound notification to anything, ... I don't know the reason the sound is not being played, ... You might check the path to the sound file in the Registry, ...
    (microsoft.public.windows.inetexplorer.ie6_outlookexpress)
  • Re: Sound in email when I want
    ... The new-mail notification triggers when new mail is received and before the execution of any rules. ... That means the new-mail notification (and sound) occur despite whatever rules you have defined. ... Since the messages firing the first rule won't fire any other rules, you'd only get the sound for messages not going to that folder. ... You could look at the other actions on the rules and maybe one will be a suitable replacement for the onscreen representation of new messages (like the Display Desktop Alert, which would show the toast, or Display a specific message in the New Items Alert window, which would give you a more permanent on-screen notification). ...
    (microsoft.public.outlook)