Re: Images do not display in Email

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If anyone has figured out how to solve this problem, any help would be
appreciated. Here is the additional info requested by MVP.

Type of Account = POP
Partially Downloaded Messages = None. Just the infamous X in bold Red
color in the boxes where images are supposed to be.
Email version on Server = shows the image perfectly when
viewed on the server with Safari browser.
Working Offline/Remote mode = no different than not doing so; which
does a "send receive" at regular intervals instead.
Yellow Info Bar at top of message = I've never seen it. i.e. it never
shows up.

Could be a Corrupt Preference: How does one fix that?

The Microsoft party line at http://www.entourage.mvps.org/faq_topic/html_msg.html#html13
..... is just that, the party line i.e. doesnt solve the problem. This
issue, based on search in the Group discussions appears to be a long-
time problem with emails in Entourage.

Any other thoughts or ideas on how to fix this problem would be
appreciated. Getting emails with bold red X's in boxes where there are
supposed to be images is a frustrating thing considering many emails
nowadays have embedded images. Based on the on-going Group posts on
this topic, it appears to be an unrelenting MS problem with Entourage
emails. Why doesnt MS fix this once and for all?

Thanks,
Pierre

On Aug 10, 3:28 pm, Diane Ross <di...@xxxxxxxxxxxxxxxxxxxxxxxxxx>
wrote:
On 8/10/07 2:48 PM, in article
1186782483.325416.274...@xxxxxxxxxxxxxxxxxxxxxxxxxxx, "Pierre Naggiar"



<pnagg...@xxxxxxxxxxxxx> wrote:
Since my first use of Entourage several months ago I have had a
problem with a bold red "X" showing in "boxes" throughout incoming
emails where there should be an image (probably html). The same email
in Outlook Express or Outlook email in a Windows environment displays
the images imbedded in the email with no problem.

My environment is as follows: HW= Macbook; Intel core Duo, 4Mb Cache,
2GB memory. SW= Mac OS X 10.4.10 with Entourage 2004 for Mac Version
11.3.6. All my Entourage Security Preference setting boxes are
checked. And all email senders are in my Entourage contact list. I
work only in remote mode in Entourage and occasionaly do a send/
receive to receive emails.

Any ideas on how to get those images imbedded in emails to display in
Entourage? Or at least get an option message to download them? thanks
for any help

BTW, what type of account? POP, IMAP, Exchange

Do you have partially download messages? You would see the "X" if the
message is only partially downloaded. Since you work in remote mode, this
could be the source of your problem.

It sounds like your settings are correct. It could be a corrupt preference.

For general info:

On-line content (including images) will not be displayed unless the sender
is in your address book (a new security measure), and only then IF you have
that preference set in the security pane of the preferences.

However, you can display the content by clicking the link in the yellow
"info bar" at the top of the message.
--
Diane Ross, Microsoft Mac MVP
Entourage Help Page <http://www.entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>


.



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