Re: Mailbox Rules stop working - what a drag!

On Jul 10, 6:10 pm, Diane Ross <di...@xxxxxxxxxxxxxxxxxxxxxxxxxx>
wrote:
On 7/10/07 5:19 AM, in article
1184069998.444373.134...@xxxxxxxxxxxxxxxxxxxxxxxxxxxx, "FarmerBob"



<sandfar...@xxxxxxx> wrote:
Most everything of mine in Entourage 2004 now 11.3.3 (Hoping that one
of the next updates would fix the damage that 11.2.3 did. Nope.):
Rules, MLM, the lot, stopped working once I did the 11.2.3 update.
Prior to all was well and beautiful. For the longest time all the
Rules that were set up prior to the 11.2.3 update worked and those
made after did not. Now no matter when the rule was made they work
haphazardly, if not at all. The ones that I really need, won't work. I
have read all the FAQ's and tried it all and no luck.

I also get more crashes resulting in the crash reporter that I never
knew was there until the 11.2.3 update, because I never had a crash. I
pray and hope that the next update will fix the problems, but no.

Entrouage 11.3.3 on 10.4.9 (it's own disaster)

If you have a backup copy of your Identity you can replace the Rules file.

The destination folder gets changed when there are problems with Entourage.
A rebuild can change the destination folder for Rules for example. This
requires you to go into each rule and check the destination folder. Be sure
to check the Mailing List Manager (MLM) rules too.

If you are still having problems with Entourage, I suggest you run ³Remove
Office² then install from the CD (You¹ll need your CD Key) then update.

For best results do the following in this order:

1. Run ³Remove Office²
2. Run Apple latest combo updater --You;ll find download links here:
<http://www.entourage.mvps.org/troubleshoot/combo.html>
3. Install Office from your CD
4. Update to 11.3.5
5. Restart
6. Run Repair Permissions

Using Repair Permissions after installing MS Office or any application that
uses an installer is often advised. To use Repair Permissions:
1. Open Disk Utility in your Applications/Utility folder.
2. Click on the First Aid tab and select Repair Permissions
3. Click on the icon for your boot volume.
4. Click the repair permissions button.

Don¹t run from CD. Updates contain a newer versions of the application¹s
permissions.

Let me know if you see improvements.

--
Diane Ross, Microsoft Mac MVP
Entourage Help Page <http://www.entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>

I have cleaned out the few Mail List Rules which really changed the
behavior of incoming mail. Now everything goes to Junk Mail which is
great, but about 20% of it is good mail. Now instead of having to
clean out both the Inbox and Junk Mail folders, I only have to hit the
Junk Mail folder. And here is where one of my original problems is
still happening. I select a piece of mail and click "not junk", get
the pop up window, and select what to do. I always choose #3, to add
the domain to the list of whatever is on the list will "never" be
classified as junk. Wrong. I am finding the same mail in the junk mail
folder and repeating the same junk mail selection process over and
over again. Also some mail that shouldn't be there that I have put in
Safe Domains List that is still showing up the junk folder, when I do
"not junk" it just goes to the Inbox without the "what to do"
selection process.

Now I am grateful that the mail is now going to one place and that
Rules to delete obvious junk is working. But why are the domains on
the Safe Domain List still going to the junk folder? If I can get this
fixed I will be back to where I was before the 11.2.3 updater trashed
everything.

Once again as always, any assistance will be greatly appreciated.

.. . . fb

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