Re: Entourage smtp authentication problem

On 7/17/07 9:40 AM, in article
1184690413.073048.147880@xxxxxxxxxxxxxxxxxxxxxxxxxxxx, "dan@xxxxxxxxxxxxx"
<dan@xxxxxxxxxxxxx> wrote:

Where do I get the combo updater for Entourage (OS X)? If not that,
how do I do an archive and install? I don't see any of these options
with the current updater. I'm hoping that the update will fix some of
the issues I am experiencing.

The combo updater is the Apple combo updater. Combo updaters will install on
the same version as they¹re applying?no need to roll back or do a clean
install.

Mac OS X 10.4.10 Combo Update (PPC)
<http://www.apple.com/downloads/macosx/apple/macosx_updates/macosx10410combo
updateppc.html>

Mac OS X 10.4.10 Combo Update (Intel)

<http://www.apple.com/downloads/macosx/apple/macosx_updates/macosx10410combo
updateintel.html>

More info on why applying the combo updater helps:

<http://www.entourage.mvps.org/troubleshoot/combo.html>

If it fails there, do an "Archive and Install" of the OS. "Archive and
Install" moves existing system files to a folder named Previous System and
then installs Mac OS X again.

Just be sure to check Preserve Users and Network Settings when you select
Archive & Install.

Mac OS X: About the Archive and Install feature

<http://docs.info.apple.com/article.html?artnum=107120>

Archive and Install of the OS

<http://www.entourage.mvps.org/glossary/archive_install.html>

General advice on performing an Archive and Install

<http://www.thexlab.com/faqs/archiveinstall.html>

My question re: encrypted data refers to my original problem -
Entourage has no problem sending my first email using ssl and via
authenticated smtp - but when I try to send another email, I get the
"data encryption error" message and cannot send any further emails
until i restart Entourage. Seems like Entourage gets the encrypted
data correct to send the first email - but somehow does not empty that
encrypted info out of its cache and cannot move forward with
conducting another email sending...

Much clearer. This is not a usual situation so regrettably I have no
suggestions other than monitor your network traffic to see what is going on
behind the scenes. Test your network with tcpflow. See directions here:

<http://www.entourage.mvps.org/troubleshoot/tcpflow.html>

Let me know if the combo updater helps.

--
Diane Ross, Microsoft Mac MVP
Entourage Help Page <http://www.entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>


.

Relevant Pages

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