Re: Entourage smtp authentication problem

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On 7/16/07 4:05 PM, in article
1184627115.861219.44920@xxxxxxxxxxxxxxxxxxxxxxxxxxxx, "dan@xxxxxxxxxxxxx"
<dan@xxxxxxxxxxxxx> wrote:

I am running Entourage 10.1.6 on my MacBook Pro (OS 10.4.10) and am
having problems sending out email. My ISP has just changed our SMTP
settings to:

Using SSL
Over-riding defaut SMTP port: 465
Using authentication with my username and password.

The problem is that when I first send an email, all works well. but If
I want to send a second email, I get the following Entourage error
message:

Error: Mail cannot be sent using this account...
Explanation: Security failure. Data decryption error.

Help. It is obviously such a pain to constantly restart entourage
everytime I want to send email.
Oh, do add insult to injury, my ISP (ATT) does not support
Entourage....

Any advice would be much appreciated. Thanks, Dan

Entourage X is now "end of life" the latest update is 10.1.9 which I suggest
you download and install. Entourage X is also not Daylight Saving Time
compliant. There is a workaround that you need to apply.

<http://www.entourage.mvps.org/articles/unofficial_dst_workaround.html>

It's possible that the new security update your ISP just installed is
related to the DST issue. I know Hotmail broke for Entourage X users because
of this issue.

--
Diane Ross, Microsoft Mac MVP
Entourage Help Page <http://www.entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>


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