Re: Can't Import form Now Contact

On 5/3/07 3:43 PM, in article C260A2A2.6A6A%steveb@xxxxxxxxxxxxxx, "Steve
Ball" <steveb@xxxxxxxxxxxxxx> wrote:

I had two daemons: Microsoft AU Daemon and Microsoft Database Daemon. I
deleted them both then rebooted and restarted Entourage. Now my Login Items
show only Microsoft Database Daemon, which shows in Activity Monitor as
'<Entourage icon> Database Daemon'. If I force it to quit while E is
running, the app reports 'An unknown error (16007) occurred.' whenever I try
to navigate, It did, however, allow me to try the Import - which still
failed in the same way - and then gave me the 'An unknown error (16007)
occurred.' message after I OKed the Import dialogue.

It's OK to have the Microsoft AU Daemon and Microsoft Database Daemon. They
are separate daemons. It's having two or more Microsoft Database daemons
that is the problem.

To quit the daemon just quit Notifications, or just quit in the Activity
Monitor. You shouldn't have to force quit it.

It's possible you need the daemon to import. I would delete all Microsoft
Database daemons in Startup items. Restart, then launch Entourage 2004. Be
sure to turn on Notifications then. Now you will have the correct daemon
loaded. Next in Now Contact, Set the application or the database file you
want to import from. You might need to navigate to the correct version of
Office and/or file. Does this work?

FWIW, you are supposed to have only one copy of Office installed. However,
there are many reasons to have more than one. I have Office X and 2004
installed to help me answer questions. Some users need both for testing
scripts. Users like you are making the transition and want both for a time.
Regardless, having more than one can cause problems with other applications.
I have Keyboard Maestro set to run shortcuts in Entourage. It will only work
in one version.

One option that you might try is stuffing your Office X folder so the
applications can't be accessed by Now Contact. Then you can unstuff if you
need the applications.
--
Diane Ross, Microsoft Mac MVP
Entourage Help Page
<http://www.entourage.mvps.org/>
One of the top five MS Entourage resources listed on the Entourage Blog.
<http://blogs.msdn.com/entourage/>


.

Relevant Pages

  • Re: The database daemon has encountered an unknown error...
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    (microsoft.public.mac.office.entourage)
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    ... I did quit everything (including, and after the update my Entourage is ... EXCEPT Entourage which is at 12.0.0. ... wasnt running and then tried to reinstall, but it will not allow me to ... made sure nothing was running (check the Database daemon ...
    (microsoft.public.mac.office.entourage)
  • Re: Cant Import form Now Contact
    ... show only Microsoft Database Daemon, which shows in Activity Monitor as ... It's OK to have the Microsoft AU Daemon and Microsoft Database Daemon. ... To quit the daemon just quit Notifications, or just quit in the Activity ... Restart, then launch Entourage 2004. ...
    (microsoft.public.mac.office.entourage)
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    ... I cannot find the "Database Daemon" in Activity ... That's when my Entourage data came up missing. ... copied your backed-up MUD file in. ... them into a Finder folder where they will be .eml files. ...
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  • Re: Entourage freezes reproducable
    ... to UI manipulation immediately after starting Entourage. ... program freezes I can see from the MacOS Activity Monitor that the ... Check your Login Items for multiple copies of the Entourage Database daemon. ... Entourage Help Page ...
    (microsoft.public.mac.office.entourage)