Re: Can't Import form Now Contact

Diane Ross wrote:

On 5/3/07 5:53 AM, in article C2601864.6A53%steveb@xxxxxxxxxxxxxx, "Steve
Ball" <steveb@xxxxxxxxxxxxxx> wrote:

Is there some possibility that having both E. X and E. 2004 installed is
causing a problem?

I should add that I eventually ran Remove Office and uninstalled Office X,
everything except the preferences.

Try quitting all the daemons in your Startup Items folder. Entourage X and
Entourage 2004 will both create a daemon and cause problems. The daemon is
probably the conduit used by NUD to sync. If it's seeing two it might be
getting confused and that's the cause of the problem.

I had two daemons: Microsoft AU Daemon and Microsoft Database Daemon. I
deleted them both then rebooted and restarted Entourage. Now my Login Items
show only Microsoft Database Daemon, which shows in Activity Monitor as
'<Entourage icon> Database Daemon'. If I force it to quit while E is
running, the app reports 'An unknown error (16007) occurred.' whenever I try
to navigate, It did, however, allow me to try the Import - which still
failed in the same way - and then gave me the 'An unknown error (16007)
occurred.' message after I OKed the Import dialogue.

I did a search for NUD on the Entourage Help Page, and didn't find anything
specific,

Good. Then this should work. ;-)

but I did find this for Palm syncing:
==========
Do you have multiple copies of Office installed? This can cause sync to
fail. Make sure your main identity name in Entourage corresponds with the
Palm. Also it's important to quit Office Notifications.
==========
<http://www.entourage.mvps.org/palm/index.html#anchor-palm2>

User sync tips for Palm (I would expect the same concepts to apply to NUD)

I'm curious as to why. I'm not trying to sync Entourage to anything, just
trying to import data using the File menu's 'Import...' command.

E reports that it's 'Looking for applications' then 'Import from Now Contact
could not be completed because a necessary file Now Contact was no found'
(and it's the same for Now Up-to-Date). I assume E wants to find the app in
order to find the primary contacts (or diary) file - it could have just
asked me to navigate to my contacts file.

What could cause E to fail to find both the NCT and NUD apps?

Thanks in advance,
Steve = : ^ )

.

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