Re: Delegates do not work

Sad, but this is how Entourage is supposed to work. Strange that this technote haven't been posted before:

http://support.microsoft.com/?id=924608

We solved the problem actually by adding an extra smtp for our accounts:

User_alias_1@domain_name_2
User_alias_1@domain_name_1

On 2007-03-28 22:40:02 +0200, André Marchand <André Marchand@xxxxxxxxxxxxxxxxxxxxxxxxx> said:

Hi,

We finally manage to make it works.

The problem was in the delegate accoount settings and
not on the principal delegation settings.

In Entourage (i use Entourage 11.3.3), in account
settings, in delegate, in user for who i'm a
delegate, in advanced parameter,

in the item E-mail Address:

We had to use the effective email address and not the
normalize address.

The effective address is in the form
UserName@exchangeserveraddressname

In the item Server Address we had to use:
exchangeserveraddressname/exchange/UserName

The user name is the username of the Principal which
he use to enter a exchange account.

For the Planification in evnets to work the public
folder must be configure in Accounts/options/Public
Folders

in the forms: exchangeserveraddressname/public/


Hope it help you.

"Fender36" wrote:

I seem to have the same issue with delegates not working as I have seen
posted many times, but the solutions presented in other threads do not
work for me.

I have added myself to another users inbox and calendar as a delegate
with editor privileges. This was done using the Windows Outlook 2003
client. When I add the users account in the Windows client everything
works beautifully. I can see the entire inbox and calender no problem
so I am fairly confident that I have the actual delegate permissions
setup correctly. However, when I use the Entourage 2004 client (11.2.5)
I have had no success being able to see the second account.

I have tried two different ways to add in the delegate account and both
of them fail. The first is simply to click on the File menu and use the
"open other users folder" option. This fails with the error message
"Entourage could not find a mailbox for the user Smith, Bob."

The other method involves editing the account and using the delegate
tab. I add the user under "Users I am a delegate for" and then use the
advanced button to specify a server address. The users mailbox shows up
in the folder list but it is completely empty and when you attempt to
synchronize, it fails with the error "HTTP error. The resource is not
found."

After searching quite a bit in the archives I have followed most of the
normal fixes. We have the search domain listed in the network pane of
system preferences. I also use the NETBIOS name of our domain in the
exchange account settings for Entourage. I have tried changing the
server name in the advanced section of adding a delegate to the full
http://full.domain.name/exchange, netbios name/exchange, and just the
netbios name. None of these work and I receive the same error no matter
what name I use.


.

Quantcast