Re: Entourage refuses correct password after incorrect one is entered

Thanks William,

My AD admin insists it is not an HD issue, and I'm going to believe
him.

I will probably escalate this to a Premier case (as we have for
Entourage problems in the past, the outcome invarialbly has been MS
agreeing it is a bug and tells us they will get back to us ....)

On Feb 9, 10:19 pm, William Smith <meckli...@xxxxxxxxxxxxxxxxxxxxxx>
wrote:
In article <1171039973.218831.216...@xxxxxxxxxxxxxxxxxxxxxxxxxxx>,



"Mike" <miketsc...@xxxxxxxxx> wrote:
here is the error from the AD:

"
Description:
The SAM database was unable to lockout the account of user due to a
resource error, such as a hard disk write failure (the specific error
code is in the error data) . Accounts are locked after a certain
number of bad passwords are provided so please consider resetting the
password of the account mentioned above.
"

turns out it was not just a bad password error, as I was led to
believe. My AD admin says "The database says it is a HD write falure
but I am sure that is not the case. It has something to do with how
many login attempts happen in a give time period."

just putting this out there :)

The Windows Server logs can't report hard drive failures for your Mac
clients. It must be referring to a failing hard drive on your server and
the account of the user is being affected. Check for failing hardware on
your server. This would also explain why you're seeing this from machine
to machine and user to user. The SAM database is having problems.

Hope this helps! bill
--
William M. Smith
(Microsoft Interop MVP - Mac/Windows)


.

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