Re: My Entourage will not even start up!!

Hi Diane

I was wondering - most of my applications are on my main drive. and
Working files/customer etc are on my other internal larger drive...
When I reformat the disk am I going to loose my email data: messages,
addresses calendar etc?
When you say reformat - how do you do that>? I have upgraded to my
current OSX 10.4.8 do I use those disks?
I really don;t want to screw my computer up!!

My main drive is an OS Extended Disk: 28.62GB
Other internal hardrive [OS standard disk: 74.56 GB]
Processor: 466 MHz Power PC G4 [tower]
My memory: 1.12 GB SDRAM

How do I access my current email settings/info if I uninstall OfficeX?
This really worries me!

Also, I purchased a cinema screen and found out that my video card
won't work with it - so I am waiting on that to come in also. Changing
the video card won't effect memory will it??

My Lacie drive is 2TB because I am going to be doing some video this
year and needed the space for transfering large viedo files...
Is there a way to access this as a local drive? Will it be safe to use
this way?


Sorry for the 20 questions!





I would archive as much as possible to the Lacie drive. I don't know how
much you have on the internal that is the standard disk, but I would copy
all of it over and reformat it to extended to gain space. You can move
things back after reformat. FWIW, if you do this I would also install the OS
fresh. Start with a clean slate.

My version of MICROSOFT OFFICE X >> Entourage is 10.1.6. My Operating
system is OSX 10.4.8.

Latest Entourage X is 10.1.9. This update includes all of the improvements
released in all previous Office v. X updates.

<http://www.microsoft.com/mac/downloads.aspx?pid=download&location=/mac/down
load/OFFICEX/OfficeX_1019.xml&secid=5&ssid=32&flgnosysreq=True>


I have another internal hardrive [but is a OS standard disk: 74.56 GB]

If you can reformat, I would make this my main drive.

My main drive is an OS Extended Disk: 28.62GB

Using your larger drive will be better for giving your applications room to
breathe. You don't mention how much RAM you have installed, but when things
get hungry the OS uses disk space to swap out for RAM. This really slows
things down. Then if you don't have enough HD space for this....trouble.

My question would be - I have dragged a copy of my database to the
other drive [2.13GB]
and wanted to know if I can move Entourage to my other drive and run it
from there?

Not necessarily a good idea. You will have to make an alias in the Documents
folder and it could also be slower. I would find other things to move over
first that you don't access frequently.

The bad part is that I can't even start up the program! It acts like it
is starting then stops.

After you clear up some space, I would test first and if the problem still
exists, remove Entourage preferences to test for corruption or test in a new
User. ~/Library/Preferences/:

com.microsoft.OfficeNotifications.plist
com.microsoft.DatabaseDaemon.plist
com.microsoft.Entourage.plist
Microsoft/Entourage Preferences

Next step would be to use "Remove Office". Run "Remove Office" located in
the Office 2004 --> Additional Tools folder" then apply the Microsoft Office
v. X for Mac 10.1.9 Update.

You also might want to use the combo updater to "refresh" your OS. Doing so
overwrites potentially problem-causing files. Users have found this helped
with problems they were having with Entourage.

Mac OS X 10.4.8 Combo Update
(PPC)
<http://wsidecar.apple.com/cgi-bin/nph-reg3rdpty2.pl/product=11795&cat
=1&platform=osx&method=sa/MacOSXUpdCombo10.4.8PPC.dmg>



The free space is available on my startup disk is 5.22GB [Main drive]

Not nearly enough.

I am going to look over some of the sites you sent me.... thanks look
forward to your reply!

Hope they help.

--
Diane Ross, Microsoft Mac MVP
Entourage Help Page
<http://www.entourage.mvps.org/>
The Entourage Blog lists the EHP as one of the top five Microsoft Entourage
resources.
<http://blogs.msdn.com/entourage/>

.

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