Messages being moved into Junk Folder

Tech Tip: Click here to run a free scan for Windows Errors and optimize PC performance

I have a client that has the latest version of Entourage (11.3.2) and
has issues with his email getting moved into the Junk Mail folder. The
client hooks up to an Exchange server (Kerio to be exact) and has quite
a large inbox (which shouldn't matter but worth mentioning). All Junk
Mail filters are off, all rules are disabled, and there are no Mailing
list Manager settings enabled. I'm pulling my hair out on this one!
All other clients in the office can receive mail fine without issue.
I've attempted to reinstall the app on his machine a couple of times,
install Entourage on a different box all together, and still the same
results. The server side settings are nothing different than any other
user and still the same result. Basically, 70% of any email that comes
into his inbox is directed towards the junk-mail folder. Any and all
suggestions are welcome at this point as I've run out of ideas.

Thanks in advance!

Brian

.

Relevant Pages

  • Re: Entourage on two clients/Rules/Folders
    ... new unread messages in my inbox. ... particular folder while working on one client show up as unmoved on ... you can't change the synchronization schedule for Exchange Server but it will sync automatically after about one minute of inactivity in Entourage. ...
    (microsoft.public.mac.office.entourage)
  • Re: Entourage on two clients/Rules/Folders
    ... new unread messages in my inbox. ... particular folder while working on one client show up as unmoved on ... automatically after about one minute of inactivity in Entourage. ...
    (microsoft.public.mac.office.entourage)
  • Re: Outlook Express for OS X Tiger
    ... >>> Outlook Express is no longer in development for the Mac OS. ... >>> provide Entourage as a standalone ... I wanted Outlook Express mostly for its Usenet client. ... >>> An alternative mail client that's been getting a lot of support recently has ...
    (microsoft.public.internet.outlookexpress.mac)
  • Re: Entourage on two clients/Rules/Folders
    ... new unread messages in my inbox. ... particular folder while working on one client show up as unmoved on ... This sounds like you're not giving Entourage enough time to synchronize ...
    (microsoft.public.mac.office.entourage)
  • 1 email crashes Entourage
    ... We have a few users working for 1 client. ... Out of those 10 emails, everyone can open 8 fine, 2 emails ... Users experiencing this issue are using Entourage 10.2.3 because there ... the "random" messages from the client still crashed Entourage. ...
    (microsoft.public.mac.office.entourage)