Re: HELP! Entourage all of a sudden started trying to RE-DOWNLOAD old e-mail from 4 months ago to present

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Thanks for the offering of your scripts, but I didn't end up needing
them. I did what I said that I'd done before:
Last time it did this, I moved ALL of my Yahoo mail into another
Yahoo
folder. Since Entourage will only download from what's in the
Inbox, I
let it attempt to download--knowing that the Yahoo inbox is empty.
I
then, just leave the "old" mail in the yahoo folder and know that
anytime I search for items prior to that date, to look for them in
the
folder instead of the inbox.
I just made sure that everyone prior to the doubling confusion was put
into a Yahoo Mail folder that I label "Old Mail". I make sure that the
only thing that is left in Entourage is truly NEW mail. I then return
to Entourage, re-inable all of my send/receive schedules, and click the
send/receive button to automatically activate the first mail check.
Everything worked perfectly and it only downloaded the 40 or so e-mails
that were truly new.

Thanks for the input though.

One more question. I'm not sure that I've ever manually "rebuilt" my
database--unless the system does it automatically when I download
updates. Is anything lost when a rebuild takes place?

Barry Wainwright [MVP] wrote:
Unfortunately, because POP Mail was never designed to be used like an IMAP
account, there are times when the store list gets confused, either in
Entourage or on the server. Every once in a while this tends to happen to
all accounts that use 'retain on server' and there doesn't seem to be much
you can do about it. It does happen when you rebuild your database because
all message associations are lost. It can also happen when they rebuild the
message store at the server - something you have no control over.

Unfortunately, there is nothing you can do to stop the flow now. Entourage
has started downloading all the mail because it has lost track of what
messages have already beeen downloaded. There is no way to restore that
information, other than to dwonload it all again.

I have a script on my web page that will help to identify and delete any
duplicates - it's called 'Remove Duplicates' and is available from
<http://www.barryw.net/scripts/>

--
Barry Wainwright
Microsoft MVP (see http://mvp.support.microsoft.com for details)
The Entourage User's WebLog has moved!
For hints, tips and troubleshooting go to <http://www.barryw.net/weblog/>



From: Michelle <teacher24_70@xxxxxxxxx>
Organization: http://groups.google.com
Newsgroups: microsoft.public.mac.office.entourage
Date: 19 Jan 2007 15:59:36 -0800
Subject: Re: HELP! Entourage all of a sudden started trying to RE-DOWNLOAD old
e-mail from 4 months ago to present

I certainly didn't rebuild my Entourage database, so I don't believe
that it's due to that. If I close Entourage, then reopen and re-enable
my send/receive schedules, will the 2nd round of e-mails continue
downloading or will the problem have cleared itself up?

What do you think?

Last time it did this, I moved ALL of my Yahoo mail into another Yahoo
folder. Since Entourage will only download from what's in the Inbox, I
let it attempt to download--knowing that the Yahoo inbox is empty. I
then, just leave the "old" mail in the yahoo folder and know that
anytime I search for items prior to that date, to look for them in the
folder instead of the inbox.



Pitch wrote:
This happens every time one rebuilds the database, or at least it does
for me. I haven't figured any workaround for this, and I wish I
understood how/what that occurs. I just let it do its thing (often to
the tune of 2000 emails as you noted), and then delete them all. I
generally zero out my Inbox each day, so this isn't hard. Just delete
the contents of the Inbox.

Not much help, but that's how I do it.


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