Re: database daemon error - multiple regular recurrences
- From: "maciac" <johnorben@xxxxxxxxx>
- Date: 12 Jan 2007 13:03:52 -0800
Barry Wainwright [MVP] wrote:
On 12/1/07 07:51, in article
1168588266.614082.199900@xxxxxxxxxxxxxxxxxxxxxxxxxxx, "incogenator"
<pendolino@xxxxxxxxx> wrote:
greetings group. this is my first time posting a new post on this group
so i consider this to be pretty baffling as a problem. i usually am
able to troubleshoot most of my own software problems myself.
the problem:
- entourage (latest version - 2004 v11.3.2 - 061213)
That is not the latest version - 11.3.3 (061214) is now available.
starts and
connects to my MS exchange server-based mailbox with no problems.
- i leave entourage on and go about my work and come back in about an
hour or so and find that i have an error window saying that "Entourage
Database Dameon has encountered an error and needs to close".
- important note (i think): these errors always come in PAIRS meaning i
get two of the same exact error windows at the same time notifying me
of the error and saying that they need to close.
- as soon as i click 'send' or 'don't send' (the report to MS), it
shuts down completely and RESTARTS entourage and i can continue on
without a hitch until it comes up again. no data seems to have been
lost but i can't be completely sure. i love exchange server for times
like this because whatever happens to my local data/machine, everything
is ok with my mailbox.
- im not sure if there is any corruption or otherwise going on as a
result of these frequent errors.
some background and fixes i have tried:
- i had moved my MS user data files to another location (away from the
'documents' folder) based on a how-to i read online. i think i put it
in the library/application support folder as some other users had done
with no problems. i also checked later to see if this was ok to do and
found that there was a MS support article somewhere on microsoft.com
that said this could be done and i could move the 'user data' folder
anywhere AS LONG as i put an alias in its place in the 'documents'
folder. i went ahead and did that (more here:
http://www.microsoft.com/mac/resources/resources.aspx?pid=resourcekits&rk=offi
cex&article=/mac/officex/ork/Configure_Entourage.xml)
- after encountering this problem, i uninstalled office and entourage
included and reinstalled with no luck.
- i tried moving all my 'user data' folder back to 'documents' but no
use there either.
- i have also rebuilt the database and got a clean bill of health from
the 'verification'.
BOTTOM LINE:
i'm stumped here. i printed out the debug data for this problem below
in case it helps anyone as i am not proficient in coding on the mac or
mac architecture.
any help would be appreciated.
First step would be to try rebuilding the database in case it is being
caused by corruption being encountere dby the daemon.
Office vX:
Hold down the option key when starting Entourage and take the first option
('typical rebuild'). If this doesn¹t resolve the problems, then try an
ŒAdvanced Rebuild¹.
Office 2004:
You still call the rebuilder by holding down Option key at launch, but it
now brings up a separate app "Database Utility" (which could be launched by
double-clicking of you wish) that lives in the Office subfolder.
First of all, if you have any Office apps open, a dialog comes up that
offers to quit them.
Then you get a window with a list of your identities to select from, and
four options:
1) It has a new feature "Verify database integrity" option: this should
reduce unnecessary rebuilding. Apparently it's quite sensitive. And see 4)
below.
2) "Compact the database". (Like X's "Typical rebuild").
3) Rebuild the database. (Like X's "Advanced Rebuild")
4) "Set database preferences". Actually there's only one pref: you can turn
on "Verify database in background "which means "run automatically" and let
you know if your database needs rebuilding.
--
Barry Wainwright
Microsoft MVP (see http://mvp.support.microsoft.com for details)
The Entourage User's WebLog has moved!
For hints, tips and troubleshooting go to <http://www.barryw.net/weblog/>
Try this for an off the wall solution. Insert you MacOSX install disk.
Find the "fonts folder" using <command> <F> or <find>, copy that" fonts
folder" to your dektop. Go to font book and create a new font set using
<+> in the bottom left corner. Select the new set and go to <add
fonts>, which is found in one of the pull down menus, (sorry, I'm using
a PC right now), Select the "fonts folder" which you copied to your
desktop. This will add the fonts to your system wich probably got
"buggered" during the Entourage or OS update. Let me know if it works.
.
- References:
- database daemon error - multiple regular recurrences
- From: incogenator
- Re: database daemon error - multiple regular recurrences
- From: Barry Wainwright [MVP]
- database daemon error - multiple regular recurrences
- Prev by Date: Adding contacts to address book
- Next by Date: Re: Can't open Address Book
- Previous by thread: Re: database daemon error - multiple regular recurrences
- Next by thread: Re: database daemon error - multiple regular recurrences
- Index(es):
Relevant Pages
|
