Re: E-mail account doesn't work in Entourage

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Thank you Barry. That worked. I have no idea why, but who am I to
question it now that it's working.

I appreciate your help!!!

Thanks for doing what you do. Is there somewhere I can give you
feedback or points or a review?

Barry Wainwright [MVP] wrote:
Try deleting the account and re-create it - the existing email will stay in
the database.

--
Barry Wainwright
Microsoft MVP (see http://mvp.support.microsoft.com for details)
Check out the Entourage User's WebLog for hints, tips and troubleshooting
<http://homepage.mac.com/barryw/weblog/weblog.html>



From: <sandberns@xxxxxxxxxxxxx>
Organization: http://groups.google.com
Newsgroups: microsoft.public.mac.office.entourage
Date: 27 Sep 2006 13:16:10 -0700
Subject: Re: E-mail account doesn't work in Entourage

It's a POP account.

Barry Wainwright [MVP] wrote:
What sort of account is it? POP? IMAP? Exchange?

--
Barry Wainwright
Microsoft MVP (see http://mvp.support.microsoft.com for details)
Check out the Entourage User's WebLog for hints, tips and troubleshooting
<http://homepage.mac.com/barryw/weblog/weblog.html>



From: <sandberns@xxxxxxxxxxxxx>
Organization: http://groups.google.com
Newsgroups: microsoft.public.mac.office.entourage
Date: 26 Sep 2006 19:37:34 -0700
Subject: Re: E-mail account doesn't work in Entourage

I get an error that my "username/password or security settings may be
incorrect." I've checked my username and password and they are fine.
This account works just fine in Mail, and on my PC, just not in
entourage.

I'm on a brand new imac running osx and office 2004.

Barry Wainwright [MVP] wrote:
On 26/9/06 09:36, in article
1159259788.758781.300320@xxxxxxxxxxxxxxxxxxxxxxxxxxx,
"sandberns@xxxxxxxxxxxxx" <sandberns@xxxxxxxxxxxxx> wrote:

I can't seem to get one of my e-mail accounts to work in Entourage. It
works just fine in Mail as well as on my PC. All of my other e-mail
accounts work just fine in Entourage.


What 'doesn't work'? Does it error, or just not collect any mail?

If it errors, what does the error message say.

If it just gets no mail then is it included in the 'send & receive all'
schedule? Is another account/mail client collecting the mail and removing
it
from the server?

What type of account? What versions of OS & Office?

Does anyone have any suggestions?

Send more details? ;-)



--
Barry Wainwright
Microsoft MVP (see http://mvp.support.microsoft.com for details)
Check out the Entourage User's WebLog for hints, tips and troubleshooting
<http://homepage.mac.com/barryw/weblog/weblog.html>



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