Re: Entourage freezes reproducable

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On 6/17/06 9:33 AM, in article
1150561981.210369.228730@xxxxxxxxxxxxxxxxxxxxxxxxxxxx, "Steve_Hoge"
<googlegroupmember@xxxxxxxxxxx> wrote:

I haven't been able to reproduce it reliably but it seems to be related
to UI manipulation immediately after starting Entourage. When the
program freezes I can see from the MacOS Activity Monitor that the
Entourage Database Daemon is pegged, sucking up all my CPU cycles and
refusing to respond.

Check your Login Items for multiple copies of the Entourage Database daemon.
You should only have one. If you have more than one, delete them all and let
one of the Office applications create a new one. Multiple daemons in startup
can cause crashes.

When this occures, quitting the Database Daemon process returns
responsiveness to Entourage, but I haven't been brave enough to
continue running Entourage in this state, so I usually quit and restart
it.
The daemon is not some mystical beast. Entourage can run without problems
with the daemon closed. The Microsoft Database Daemon allows the Reminder to
work even if all MS applications are closed. The daemon is actually used all
the time to access the Database. Even Word uses it. This is why you need to
Quit Notifications and/or the Microsoft Database daemon when you install MS
updates. Note in Office 2004, the daemon is also used to run the option in
the the Database Utility to "Verify Automatically in Background".

(I have NOT rebooted the system, and this problem doesn't seem to
have affected the stability of the rest of the MacOS.)

I recently had a problem where Help did not work in MS Office apps. The
problem was fixed by a reboot. Try it!

--
Diane Ross
Entourage Help Page
<http://www.entourage.mvps.org/>


.

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