Re: Rules won't apply to received messages
- From: "Barry Wainwright [MVP]" <barry@xxxxxxxxxxxxxxxx>
- Date: Fri, 02 Jun 2006 12:15:26 +0100
On 2/6/06 10:49, in article
1149241750.000060.17310@xxxxxxxxxxxxxxxxxxxxxxxxxxxx, "FarmerBob"
<sandfarmer@xxxxxxx> wrote:
"There was a problem saving one of your messages. Your Office database
may be damaged. Start the Database Utility to verify your database."
Therein, in all likelihood, lies your problem.
If the export fails then it is pretty certain that the database is damaged,
whatever the verify routines say.
Have you tried rebuilding? You say you verified, but haven't said you
rebuilt. Now it is possible that the if the corruption takes some form that
the verify engine doesn't catch that the rebuild routines won't catch it
either, but since the rebuild no longer tries to capture the original
database indexes but recreates them from scratch, there is probably an equal
chance that it will be able to repair it.
In any event, I would seriously advise you to export as much data as you
can. If the export routine can get all the contacts, events, notes and
tasks then do that now. For messages, if that is the area that is causing
problems, you may have to export a folder at a time by dragging to the
desktop. This way you may be able to identify the folder(s) containing
corrupt messages. Then you can work through these folders dragging out the
good messages until you identify the areas of corruption.
Failure to move your data over to a new identity will not only leave you
experiencing your current problems, but will, in all likelihood, result in
the corruption developing and progressing to the point where you may
potentially suffer a total loss of the data.
I am quite happy to continue working with you on this issue, as long as we
are moving forward. Frankly, the tirades and polemics in your messages
aren't particularly encouraging. You seem to be unable to accept that your
case is different to the general user experience and must, therefore, be
entirely Microsoft's 'fault'. Instead of laying blame, can we work to put
things right for you?
--
Barry Wainwright
Microsoft MVP (see http://mvp.support.microsoft.com for details)
Check out the Entourage User's WebLog for hints, tips and troubleshooting
<http://homepage.mac.com/barryw/weblog/weblog.html>
.
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