Re: Entourage "exchange account (Not connected)"
- From: Kevin Ledgister <kledgister@xxxxxxxxxxxx>
- Date: Tue, 24 Jan 2006 17:30:54 -0600
On 12/1/05 7:47 PM, in article BFB503D4.7F9%gsmall2@xxxxxxxxxxxxxx, "Gary
Small" <gsmall2@xxxxxxxxxxxxxx> wrote:
> No idea at all, since I have never been able to connect even before the SPs.
> If I could get to the point that you were, I would uninstall Entourage, then
> re-install without the SPs. My company is just very difficult to work with,
> and gives me no Mac support.
>
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> On 12/1/05 5:36 AM, in article
> 1133436994.378167.201610@xxxxxxxxxxxxxxxxxxxxxxxxxxxx, "royl@xxxxxxxxxxx"
> <royl@xxxxxxxxxxx> wrote:
>
>> Hallo Gary,
>>
>> Entourage 2004 was running well since over a year on my G4 power book
>> under MAC OS Panther now with MacOSX10.3.9. After I installed the
>> latest Microsoft Service pack in early november 2005 for office 2004
>> and the patch 11.2.1 which mostly affects entourage I cannot connect
>> anymore to our microsoft exchange server. I get the message
>>
>> unable to establish a secure connection nlbmsx.ka.fzk.de because the
>> correct root certificate is not installed.
>>
>> After I reinstalled the root certificate issued by my company I still
>> cannot connect to our exchange server. I am as frustrated as you are in
>> particular because the update destroyed my ability to use entourage. I
>> had to go back to OWA which works but is not so convenient. Do you have
>> any idea what could be the problem?
>>
>> Yours Peter
>>
>> Gary Small wrote:
>>> Trying to join in on this thread....
>>> My company recently switched to Exchange Sever 2003. OWA works fine. I
>>> initially log in to "http://mail.domain.com";. Then I key in my Exchange
>>> Email address, and am re-directed to: https://mail2.domain.com. I then log
>>> in using "NT" credentials (nam\userid) then password. Finally I am in, and
>>> it's a beautiful thing. At work, my company-provided Windows box runs an
>>> initial Log in script, and using Outlook 2003, obviously synchronize and
>>> work all day in Outlook. We have numerous Exchange servers (mine is
>>> NHQSEXC23). I'm actually including some legitimate server names in hopes
>>> that one of my co-workers will recognize these names, and jump in.
>>>
>>> My company (a major airline) considers itself to be a Microsoft partner, and
>>> is VERY unsupportive of Mac users. Using Entourage 2004 (SP2) I simply can
>>> NOT connect to Exchange either at work (with my iMac which is on the LAN),
>>> or from home via internet. I have been at this for over a year. In the
>>> Exchange server field of the Entourage set up, I have tried NHQSEXC23 (the
>>> internal name), http://mail.domain.com/exchange and
>>> https://mail2.domain.com. The last of these actually returns the "user id or
>>> password are incorrect", so it seems to be connecting somewhat, but failing
>>> to authenticate. I should add that my company also uses proxy servers, but I
>>> am able to get to MOST web sites from the internal LAN. I can NOT access my
>>> personal POP mail (not the Exchange stuff) using Apple Mail or Entourage, so
>>> it appears that the proxy server has some ports blocked (I guess). I have
>>> asked our IT support people (EDS) if LDAP is active, but have NOT been given
>>> an answer.
>>>
>>>
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> I'm just dead in the water and very frustrated, so would be grateful if
>>> anyone has ideas.
>>>
>>> Merci en avance pour votre aide.
>>>
>>> Gary
>>>
>>> (quelque fois etudiant de Francais et les ordinateurs)
>>>
>>>
>>>
>>>
>>>
>>>
>>> On 11/28/05 12:47 PM, in article
>>> 1h6qm3h.5uz3lf1cuwb12N%korventeen@xxxxxxxxxxxxxxx, "Corentin Cras-Méneur"
>>> <korventeen@xxxxxxxxxxxxxxx> wrote:
>>>
>>>> scott boettcher <scott.boettcher@xxxxxxxxxx> wrote:
>>>>
>>>>> I doubt it will work without some sort of VPN connection to your office.
>>>>
>>>>
>>>> Not necessarely. I can access my account from home. Most of the time,
>>>> connections from "the outside" go through https though,
>>>>
>>>> Corentin
>>>>
>>
>
>
I share your frustration as I've been trying to get the Exchange account
settings to work for 2 years. As a stop gap, I connect via IMAP in Entourage
which works to get your email, you should also be able to setup ldap for
your Global Address List, and accepting a meeting invitation will add it to
your Entourage calendar but will not update Exchange. And I do this through
a VPN from my remote office.
That being said, one thing that helped me was to put the DNS server in
System Preferences>Network>TCP/IP so I could resolve server names better.
If you're getting a root certificate error and you have a hostname mismatch,
that's what I'm trying to work through right now and haven't found a
solution yet.
If you don't have a hostname mismatch, then there is another issue. Some
authentication methods will not work with Entourage either so that is
another point to verify.
.
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