Re: exchange problem

In article <1124440107.814886.104630@xxxxxxxxxxxxxxxxxxxxxxxxxxxx>,
halmat.f@xxxxxxxxxx wrote:

> Thanks for the suggestions guys, i've tried all these and nothing has
> worked.
>
> She put in a new password on a PC machine, which did not help
> Emptied the cache for the inbox on the exchange and nothing happened.
> It tried to update the inbox, then it seemed not to find any emails and
> stopped.
>
> Could it be the fact that my work mate has a lot of emails stored on
> the exchange server?
>
> Another point is that entourage on her computer doesn't seem to connect
> to the exchange server automatically (it shows the "not connected" text
> next to her inbox).
>
> She also reinstalled entourage, maybe if she deletes her database as
> well, do you think that would help? But is there anyone to backup her
> old emails, so she can import them again?

Hi Halmat!

I'm only now reading this thread and thought I'd offer an idea. I
recently had to troubleshoot an Exchange/Entourage issue where the
server refused to communicate with Entourage on only one machine and for
one user on that machine.

We're not sure what caused the problem and it's happened twice within
the past few months but changing the Mac's IP address to something else
resolved our issue. It was receiving an IP via DHCP and so I hard coded
an IP temporarily. Strangely, if I hard coded the "bad" IP to another
machine, it too would fail.

My only idea is that someone at the times this happened tried to put a
device on the network that conflicted somehow and the Exchange server
kept trying to return information to the wrong device.

Hope this helps! bill
--
William M. Smith
(Microsoft Interop MVP)
.

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