Re: 2 items in "deleted items" folder won't delete, and it's causing other problems
- From: "Nathan Herring [MSFT]" <nathanh@xxxxxxxxxxxxxxxxxxxx>
- Date: Wed, 10 Aug 2005 15:10:15 -0700
On 8/10/05 2:31:49 PM, in article
1123709509.802139.309720@xxxxxxxxxxxxxxxxxxxxxxxxxxxx, "scott@xxxxxxxxxxxxx"
<scott@xxxxxxxxxxxxx> wrote:
> Hi Folks!
>
> this is driving me nuts. i'm on a G5, running panther, and i'm using
> Entourage X. i can't delete (or even see for that matter) 2 items in
> the program's " deleted items" folder. i click on the folder, and i see
> nothing in there. if i send files to the trash, i can see them, just
> not these "2". running the schedule to delete doesn't work either.
>
> i sometimes get a 4632 error, but it's not applying to this. that tells
> me to shut off my "database daemon", but i can't even find it. and it
> doesn't sound like that's the problem anyhow as i get an error message
> that has no numbers as well.
>
> Another problem this is causing is it's taking a block of e-mails in
> the "inbox" folder, and i can't see them. it ends up telling me there's
> a mail error, and then usually quitting on me.
>
> i can't seem to find anything online about it, which brings me here. if
> i lose these e-mails, it will really screw me up. really. any help
> would be appreciated! thanks!
>
> -Scott
>
I would highly suggest backing up your current identity and try to perform a
rebuild using the Database Utility. You can manually run it from the
"Office" folder, or if you hold down Option when you launch Entourage, it
will launch the Utility. I would try a typical rebuild, and if that fails or
doesn't fix the issue, try the advanced rebuild.
Check out http://www.entourage.mvps.org/database/rebuild.html for more
detailed instructions.
Do you mean error 4362 instead? That is eFILE_MGR_ACCESSING_INVALID_BLOCK,
and indicates there is some problem with the database, generally requiring
some kind of rebuild.
-nh
--
Nathan Herring
MacBU SDE/Development
This posting is provided ³AS IS² with no warranties, and confers no rights.
.
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