Re: I have lost all my e-mail in entourage with the update 11.1.1

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I try to switch identity and I had only one identity, but that doesn't
import my files. I check inside the Microsoft User Data folder and the
filesize of the database is 125Mb. So all my files are there but the
program wont reconize anything and never ofer to import files from
Entourage 2004 (it's the current version microsoft don't want you to
import something from the current version !!! ...)

So everything is ok but I cannot recover anything.

Thank Craig


Craig Deutsch <craig.deutsch@xxxxxxx> wrote in message news:<BEDBB7E9.84F7%craig.deutsch@xxxxxxx>...
> Marklar, open Entourage and then try this:
>
> Under the Entourage menu, go to Switch Identities. If you have only one
> identity, this should be the only one available. Just try selecting it and
> see if Entourage will open it back up for you.
>
> If that doesn't work, ensure that your Microsoft User Data folder (found in
> the hierarchy below) is in the right folder. It should be:
>
> [Computer]:Users:[Your User]:Documents:Microsoft User Data:Office 2004
> Identities:Main Identity.
>
> If it's not there, put it there. If it already is, use Get Info after
> clicking on the Database icon. What size is the file? If you've been using
> Entourage for a while, it should be large, i.e., perhaps a few hundred MB.
> If it's tiny, then something's happened to your database file, and you
> should consult someone else on this board for assistance since I don't know
> how to further assist.
>
> Hope this helps.
>
> Craig
>
>
> On 6/19/05 23:26, in article
> f9758be4.0506192226.5ef79d65@xxxxxxxxxxxxxxxxxx, "Marklar"
> <marclar83@xxxxxxxxx> wrote:
>
> > I have recently updated my mac office to the version 11.1.1. But when
> > I open Entourage I didn't notice the Help manager and I close it. But
> > after all of my e-mail, my accounts, mail-list... are gone...
> >
> > How can I restore my configuration if I didn't had backup anything
> > before updating office.
> >
> > Help me I had very important files to recovers.
.

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