Re: Mark as junk (shift-command-J)

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From: Axel Hammerschmidt (hlexa_at_hotmail.com)
Date: 02/28/05


Date: Mon, 28 Feb 2005 21:53:27 +0100

Axel Hammerschmidt <hlexa@hotmail.com> wrote:

> Paul Berkowitz <berkowit@spoof_silcom.com> wrote:
>
> > On 2/27/05 1:57 PM, in article 1gsnxs9.5hsxz7xb7vhyN%hlexa@hotmail.com,
> > "Axel Hammerschmidt" <hlexa@hotmail.com> wrote:
> >
> > >
> > > I'm using Entourage in Office 2004 with a POP3 account. Entourage is set
> > > to work offline. I am using a modem connection. I have a size limit on
> > > the messages that prevents more than the first 5K from being downloaded.
> > > These messages apear in the Inbox, or in the Junk folder, with a broken
> > > envelope along side them in the List panes. All Preview panes is
> > > disabled. So far so good.
> > >
> > > I am using the built in junk filter. Sometimes, a junk mail message gets
> > > past the filter and appears in the Inbox List pane. If it's less than
> > > 5K, I can mark the message as junk (shift-command-J) and the message is
> > > transferred to the Junk folder.
> > >
> > > If the message is over 5K and gets past the junk filter and appears in
> > > the Inbox List pane and I want to mark that message as junk (with
> > > shift-cammand-J) I am presented with a dialog window asking if I want to
> > > connect to the Internet to complete this task.
> > >
> > > Can anyone tell me why this junk message isn't just transferred to the
> > > Junk folder like the junk message that is less than 5K?
> >
> > Well, you answered that yourself (and thanks for the detail):
> >
> > > I'm using Entourage in Office 2004 with a POP3 account. Entourage is set
> > > to work offline. I am using a modem connection. I have a size limit on
> > > the messages that prevents more than the first 5K from being downloaded.
> >
> > So if the message is less than 5K, the whole thing has already downloaded
> > _and has been removed from the server_. (I'm assuming here that you do not
> > have the option checked to leave messages on the server.)
>
> Thank you for your answer.
>
> I do have that option checked. All mails on the server are deleted
> manually. After they have been either downloaded- or, if the message is
> junk and over 5K, is still only partially downloaded.
>
> All messages (including all the junk mail and the junk messages that got
> past the filter) had also been deleted on the server before I tried to
> mark the partially downloaded junk message over 5K as junk mail.
>
> (I could have just deleted the local, partially downloaded junk message,
> that got past the filter, without marking it as junk first. It will end
> up being deleted. I wanted to mark the message as junk first, because I
> wanted to see if that would improve the efficiency of the filter.
> Something like training a neural network).
>
> I don't have Allow online access (shows account in folder list) checked.
>
> > So when you mark the message as junk, it's a simple matter for Entourage
> > to move the message from one local folder (the Inbox) to another (the
> > local Junk folder).
>
> Yes!
>
> > When the message is over 5K, only 5K's worth has downloaded, and the
> > entire message is still up on the server. Once a message has been moved
> > from the Inbox to the Junk folder, it will no longer be synchronized with
> > the server, presumably.
>
> No, the junk message over 5K had already been deleted from the server
> manually and was no longer on the server.
>
> > So in order to move it, Entourage first wants to connect to the server in
> > order to remove it from the server. But you're working offline, so it
> > asks permission first.
>
> No, see above.
>
> > I guess an alternate method would allow the partially downloaded message to
> > be moved and would only try to connect when you - what? - tried to delete
> > it?
>
> Yes, and activating the "Delete messages from the server after they are
> deleted from this computer" in the account option?
>
> > You really do _not_ want the local copy and the message on the server to
> > be unlinked.
>
> I agree. But this is not the case.
>
> > You could end up with hundreds or thousands of messages still
> > on the server that you didn't know about. That would be far worse. It's
> > essential that you still be able to "see" the messages still on the server.
> > If you only got the "Do you want to connect?" nag when deleting all messages
> > at once from the Junk folder, say, it might be not only more annoying but
> > also confusing since you wouldn't be sure which messages it was referring
> > to, or you might get 100 such dialogs, one for each such message. Isn't it
> > better to get it for the specific message as you junk it?
> >
> > I think that if you did choose the option to leave messages on the server,
> > you'd get this for every message you junked while offline, for the same
> > reason.
>
> Yes, but the information about which messages are still on the server
> (none of them) is (supposed to be) syncronised all right.
>
> > What happens if you instead drag the message to the Junk folder?
>
> I'll try that. But will that also result in the message being marked as
> junk mail? Will that improve the filter? Maybe the filter is just a
> statik filter?
>
> And it gets worse! I tried the same trick, marking a partially
> downloaded junk message that got past the filter and that had been
> deleted from the server as Junk mail while the connection was open (but
> with Work Offline in the Entourage menu still checked) and hit the
> Connect button in the before mentioned dialog window. I then got a
> spinning wheel that just went on, and on. Entourage had locked up.
>
> The wheel stopped spinning when I moved the curser away from the open
> Entourage panels on the screen. So I could start a Terminal and shutdown
> and reboot the machine.
>
> There's something wrong somewhere.

I've again tried marking a partially downloaded junk message over 5K
that got past the filter as Junk mail, but this time before deleting the
message from the server and then, while connected with the modem,
hitting the Connect button when I am presented with the dialog pane,
asking if I want to connect to the Internet to complete this task. This
time no spinning wheel. I did however use the Menu command and not the
keyboard shortcut (shift-command-J).

There is some modem activity. The message is marked as Junk mail and
moved to the Junk mail folder. So far so good, only now the rest of the
message has also been downloaded, even though it had not been marked to
be downloaded. The message now appears in the Junk mail folder List pane
with a complete mail envelope next to it. I've also tried to open one of
them and the whole message was indeed present.

When this message is marked for deletion and a new connection is made,
using command-K, the message is again moved out of the Junk mail folder
back to the Inbox, and the envelope is gone indicating that it has been
deleted from the server.

I checked the mail server using webmail and the mails had been deleted
allright. I'm going to have a go at it using shift-command-J next time
to see if Entourage still locks up.

I will also try and drag a junk message over 5K to the Junk mail folder.
Fortunately I get quite a lot of spam :-)

And there is no filtering by the isp.



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