Re: Chaotic IMAP Message list

From: Paul Berkowitz (berkowit_at_spoof_silcom.com)
Date: 02/11/05 

Date: Fri, 11 Feb 2005 01:37:51 -0800

Compact - which used to be known as "Typical Rebuild" - copies the various
bits of the database which are scattered about on your hard disk into a new
contiguous area of the HD. The out-of-order lists are due to something the
developers once referred to as a "bubble" and relate to some blip connected
with a minor gap in the blocks on the disk - maybe unwriteable, maybe just a
break at an unfortunate location in the database. I don't know the real
details. Anyway, the copying to a new area of the disk fixes the problem.
It's pretty scary when you first hit this one, and nice when it fixes
itself.

If you see just a mis-ordered list (no jumping about) or undeletable
messages in a single IMAP folder, all you usually need is a "Repair Message
List" in contextual menu on right-click (control-click) on the folder, or
press opt-cmd-L. 

-- 
Paul Berkowitz
MVP MacOffice
Entourage FAQ Page: <http://www.entourage.mvps.org/faq/index.html>
AppleScripts for Entourage: <http://macscripter.net/scriptbuilders/>
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From: Bill Weylock <bill@nospam.net>
Newsgroups: microsoft.public.mac.office.entourage
Date: Thu, 10 Feb 2005 17:57:05 -0800
Subject: Re: Chaotic IMAP Message list
Thanks, Paul!
I was busy and didnıt read carefully so I thought you were advocating the
more complete rebuild solution.
Thatıs why it took me a little longer than usual to thank you for the
advice.
Totally fixed.
Is there a FAQ, or can you offer a thumbnail explanation of what happened
and why a compact would fix it?
Not that important, but Iım a curious sort.
Thanks again. Itıs totally cured.
Best,
 - Bill
On 2/9/05 9:25 PM, in article BE303050.88776%berkowit@spoof_silcom.com,
"Paul Berkowitz" <berkowit@spoof_silcom.com> wrote:
> On 2/9/05 7:42 PM, in article BE301817.223D9%bill@nospam.net, "Bill Weylock"
> <bill@nospam.net> wrote:
> 
>> I just decided to try reading my yahoo mail through Entourage.
>> 
>> There is no problem getting the mail, but trying to read it is beyond
>> frustrating.
>> 
>> Honestly, I canıt really tell whatıs happening. All I know is that at least
>> 60% of the time when I click on a message to view it in the preview pane, it
>> disappears from under my cursor and another message displays instead. Often I
>> have trouble even finding the original message.
>> 
>> It seems to be something like the bug I encounter reading newsgroup messages
>> with long subject lines, and Iım sure that itıs either that same bug or a
>> close relative.
>> 
>> The results, though, are much worse. In the newsgroups, the message slips
>> away, but I can find it with no problem, and itıs under a thread. Here, itıs
>> just a mess.
>> 
>> I tried setting the mailbox to the same display setting I use for this group:
>> Group by subject, groups sort by Sent, newest on top, items by oldest sent on
>> top, expanded.
>> 
>> Still a mess.
>> 
>> Any ideas.?
>> 
>> Iım viewing this, by the way, from the account folder rather than from a
>> collecting mailbox.
>> 
>> Oh, and the mail is all coming from a yahoo group.
> 
> Do a compact of the database. If that doesn't fix it (but it should) do a
> rebuild. For both, hold down Option key when launching Entourage.
Panther 10.3.6
Office 2004
Windows XP Pro SP2
Office 2003