Re: Lost Entourage

Tech-Archive recommends: Speed Up your PC by fixing your registry

From: Norman R. Nager, Ph.D. (nnager_at_vnoxsxpxaxmv.fullerton.edu)
Date: 01/29/05 

Date: Fri, 28 Jan 2005 19:58:40 -0800

On 1/27/05 9:20 PM, in article BE1F7C19.3B2D2%barry@mvps.org.INVALID, "Barry
Wainwright" <barry@mvps.org.INVALID> wrote:

> On 27/1/05 12:50 am, in article
> 1106787051.819893.251320@c13g2000cwb.googlegroups.com, "urbandesign@cox.net"
> <urbandesign@cox.net> wrote:
>
>> well, the database file is where it should be, and i have no ther
>> identity to switch to ... anybody else have a suggestion? thanks
>>
>
> Are you running Norton Antivirus? Check to see if it has quarantined your
> database file.

Barry and others watching this thread. Apparently the conflict has been
fixed.

I inquired Jan. 28 about the quarantine issue in the Symantec-sponsored
forum at www.macfixit.com and learned the following from Nick_Syamantec:

"The [Norton AntiVirus 9.0.3] Engine changes are included with the latest
[January 2005] virus defs. If you're up to date, you shouldn't have
quarantined inboxes if you use Entourage X or 2004. We changed the Virus
Engine so that we will no longer attempt to repair or quarantine an e-mail
box. Obviously, this caused problems in the past - people not too happy when
their entire inbox was sent into quarantine or worse... "

in response to another query from a Norton AntiVirus 9.0.3 user: "[if you
get a virus warning, delete the offending e-mail/attachment]. This should
prevent you from accidentally forwarding it onto one of your Windows friends
and also will remove that Alert box."

Respectfully, Norm

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