Re: Field display problems in Entourage email and Calendar

Tech Tip: Click here to run a free scan for Windows Errors and optimize PC performance

From: Craig Deutsch (craig.deutsch_at_cox.net)
Date: 10/19/04 

Date: Tue, 19 Oct 2004 13:09:51 -0700

Barry, thanks for the informative and constructive post. I appreciate it,
and I think I speak for others on this board who are also experiencing what
looks to be a maddening Microsoft bug. It really does detract from the
usability of what is otherwise a pretty darn good program even if it does
lack several nice features available to Outlook for Windows users.

Regards,

Craig

On 10/19/04 12:50, in article BD9B2E7F.2A0A4%barry@mvps.org.INVALID, "Barry
Wainwright" <barry@mvps.org.INVALID> wrote:

> On 18/10/04 7:35 pm, in article BD995B06.23E0%craig.deutsch@cox.net, "Craig
> Deutsch" <craig.deutsch@cox.net> wrote:
>
>> Don't they consult the Newsgroups and scan them for issues that they might
>> undertake? I've spent three months going back and forth with them, trying
>> umpteen different things to remedy the situation -- to no avail.
>
> Yes, they do employ people to watch these newsgroups for issues, feedback
> and feature requests. I am surprised, and somewhat disappointed, that the
> support line doesn't know anything about the issue since it has been a
> 'known issue' for quite some time.
>
> I will elevate the issue through the channels that are available to MVPs and
> try and get some recognition that they have internal communication problems.
>
> In addition to reporting here, you can also send feedback through the 'send
> feedback...' option in the help menu of any office app. This feedback goes
> direct to the MBu, but posting here is supposed to be a more direct route to
> the dev team.
>
>>
>> I think it's fair to say that the Mac BU at MS probably doesn't have the
>> staffing that the Windows side of the house does. So a delay in getting
>> issues resolved might be at some level understandable. But total lack of
>> response from MS is not appropriate.
>
> I agree.
>

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