Resolved: Root certificate exchange entourage problem

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: Andreas Beutel (Andreas.Beutel_at_kisd.de)
Date: 10/18/04 

Date: Mon, 18 Oct 2004 21:55:16 +0200

Andreas Beutel wrote:

> Thanks for the link. This is exactly what I did! Especially step 6. I can
> even view the root cert of the certification authority in the Microsoft Cert
> Manager application, and do an export and so on. But Entourage does not use
> it. Of course it's a self signed CA, but I could import the root cert into
> IE, into Mozilla, Firefox, Thunderbird, even Apple Mail can use it right
> from the system keychain.
>
> I think if one application like Apple Mail can use this cert from the
> keychain and even Microsoft Cert Manager shows it correctly, it's not with
> the cert, but how Entourage uses it.
>
> I have no idea how to fix this - and I fear it's really an Entourage issue.
> I use MS Entourage 11.1.0 on OS X 10.3.5.

Hi,

I'm sorry, I finally could resolve the problem. It's half my fault, half the
fault of the German Entourage error message. The (German) error message
always refers to a wrong _root_ certificate. This is very confusing because
the reason for the error message is that the DNS-Name of the server and the
name in the certificate are not identical and therefore mismatch. Other
web/mail clients issue more precise messages about this, so one can figure
out it's not the _root_ certificate but the current certificate of the
server or in particular its name.

Again my apologies. Who does the translation of the error handling? Maybe
this could be adressed and improved in a future release?

Andreas

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