Re: importing Entourage 2001 to Entourage X not all messages transfer

From: Tech Girl (tech_girl_at_mac.com)
Date: 10/14/04


Date: 14 Oct 2004 11:13:22 -0700

PostMaster <postmaster@thinkhouse.com> wrote in message news:<BD93124B.11CA%postmaster@thinkhouse.com>...
> in article 3954a1c7.0410131051.66e428c7@posting.google.com, Tech Girl at
> tech_girl@mac.com wrote on 10/13/04 2:51 PM:
>
> > Upgraded user from OS 9 to OS X and did the import wizard in Entourage
> > X, it appeared to be working but when it said it was finished it had
> > only imported a few hundred emails, none of his extra folders or the
> > email in them. This isn't normally a problem and I've probably
> > imported at least 40 other setups like this with no problem. I do
> > suspect he is doing something different than the others, he drags
> > emails and attachments straight from Entourage onto their server. I
> > suspect the import is failing because these items are linking and it
> > can't retrieve them from the server. The only reason I suspect this is
> > because of the small portion of email that did import, when you launch
> > Entourage X it also launches the server log in screen, obviously not
> > the norm. So what I need is a way to get all the messages into his
> > Entourage X or else he might kill me ;-) Tried it all different ways,
> > tried just importing messages on their own, tried the wizard a few
> > times, even tried the import with the server mounted. It can't get
> > past 299 emails.
>
> There's nothing about dragging these to the server which would cause this
> problem. The importer/port utility only reads the database internalized in
> the Identity files stored in the Microsoft User Data directory, wherever he
> has it living, and has no mechanism or intelligence to look elsewhere for
> these individual emails. More than likely there's a problem with the
> database itself. You can try launching his Entourage or his identity w/the
> option key depressed and then selecting "Advanced Rebuild..." or something
> to that effect and see if rebuilding the database structure will turn up
> additional emails. Entourage doesn't read directly the emails from a
> journalized listing of individual files but from a database listing each
> email as nothing more than a record. The database structure can get mangled
> from time to time. If you've already tried this, my apologies.
>
> You can also "crack" the database itself by opening it in something like
> CanOpener, stripping all the extraneous characters, and then exporting it
> all out as tab or csv, ready to import INTO your new configuration, or into
> a new account under the older version, so you can then re-export/port THAT
> into the newer Entourage. Additionally you can run any and all of this into
> FileMaker pro, merely setting up a shell db with the proper NUMBER of fields
> (name them F1, F2, etc.). Any of these methods will work as I've tried all
> of them successfully.
>
> Good luck!

So I tried something else, not the quickest, not the easiest, but so
far appears to have worked. I grabbed each individual folder that
contained email in Entourage 2001 and dragged it to a folder on the
desktop where it created .mbox files. Quit out of Entourage 2001,
opened up Entourage X and used the assistant to import everything but
the messages, then I dragged each folder into the inbox where it
recreated the folders with all messages in them. It looks like it
worked, guess I'll know for sure withen a few days ;-)



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