Re: importing Entourage 2001 to Entourage X not all messages transfer

From: PostMaster (postmaster_at_thinkhouse.com)
Date: 10/13/04 

Date: Wed, 13 Oct 2004 17:11:39 -0400

in article 3954a1c7.0410131051.66e428c7@posting.google.com, Tech Girl at
tech_girl@mac.com wrote on 10/13/04 2:51 PM:

> Upgraded user from OS 9 to OS X and did the import wizard in Entourage
> X, it appeared to be working but when it said it was finished it had
> only imported a few hundred emails, none of his extra folders or the
> email in them. This isn't normally a problem and I've probably
> imported at least 40 other setups like this with no problem. I do
> suspect he is doing something different than the others, he drags
> emails and attachments straight from Entourage onto their server. I
> suspect the import is failing because these items are linking and it
> can't retrieve them from the server. The only reason I suspect this is
> because of the small portion of email that did import, when you launch
> Entourage X it also launches the server log in screen, obviously not
> the norm. So what I need is a way to get all the messages into his
> Entourage X or else he might kill me ;-) Tried it all different ways,
> tried just importing messages on their own, tried the wizard a few
> times, even tried the import with the server mounted. It can't get
> past 299 emails.

There's nothing about dragging these to the server which would cause this
problem. The importer/port utility only reads the database internalized in
the Identity files stored in the Microsoft User Data directory, wherever he
has it living, and has no mechanism or intelligence to look elsewhere for
these individual emails. More than likely there's a problem with the
database itself. You can try launching his Entourage or his identity w/the
option key depressed and then selecting "Advanced Rebuild..." or something
to that effect and see if rebuilding the database structure will turn up
additional emails. Entourage doesn't read directly the emails from a
journalized listing of individual files but from a database listing each
email as nothing more than a record. The database structure can get mangled
from time to time. If you've already tried this, my apologies.

You can also "crack" the database itself by opening it in something like
CanOpener, stripping all the extraneous characters, and then exporting it
all out as tab or csv, ready to import INTO your new configuration, or into
a new account under the older version, so you can then re-export/port THAT
into the newer Entourage. Additionally you can run any and all of this into
FileMaker pro, merely setting up a shell db with the proper NUMBER of fields
(name them F1, F2, etc.). Any of these methods will work as I've tried all
of them successfully.

Good luck! 

--
F K Bumgarner
fkbumgarner@teknfo.com

Relevant Pages

  • Re: 4GB database limit
    ... > email has exceeded this & I cannot open it regardless of rebuilding the ... > pretty much screwed as it contains all of my contacts plus diary plus emails. ... Not a patch - a new version of Entourage. ... no size limit - just a limit of 1 million items in the database. ...
    (microsoft.public.mac.office.entourage)
  • Re: Database Completely Corrupt?
    ... Did that and it made a new database and archived my old one as "Old ... Now when I open Entourage it just crashes. ... This is a common problem with POP accounts when the mail server itself is reset. ... POP messages are assigned a unique ID by the server, which Entourage uses to determine whether or not it has already downloaded the message. ...
    (microsoft.public.mac.office.entourage)
  • Re: Remove from Network in Rule
    ... set connection action of theMessage to remove at next connection ... The message will then be removed from the server. ... Check out the Entourage User's WebLog for hints, ... to see the emails at both places. ...
    (microsoft.public.mac.office.entourage)
  • Re: importing Entourage 2001 to Entourage X not all messages transfer
    ... >> emails and attachments straight from Entourage onto their server. ... > database itself. ...
    (microsoft.public.mac.office.entourage)
  • Re: Merge databases
    ... The Entourage database can contain local data (POP account, ... If it is server side, there is no point: add the account to the other ...
    (microsoft.public.mac.office.entourage)