Re: 'Security problem' with Entourage 2004 & digital signature

From: Barry Wainwright (barry_at_mvps.org.INVALID)
Date: 07/07/04 

Date: Wed, 07 Jul 2004 13:19:50 +0100

On 7/7/04 8:29 am, in article 274d701c463f4$2f522860$a601280a@phx.gbl,
"Richard Kempe" <anonymous@discussions.microsoft.com> wrote:

> Friends using Outlook Express under Windows XP have reported that my
> mail shows up at their end as having a 'security problem' and they're unable
> to reply to it.

Yes, they can reply.

First, they get the warning because they do not have the root certificate in
their installation, so they can't trust yours.

Next, they would still have the same problem replying to you even if they
could trust your signature. By default, OE in Win XP (and other versions) is
set to sign replies to signed messages. If they haven't got a signature,
winOE still (stupidly) tries to sign the reply, but of course it fails
(because they haven't got a signature set up!).

In the toolbar for the reply message in OE, there is a button to select
digital signing on that particular message. Your users on winXP just need to
learn how to push this button to deselect message signing before sending -
it will then go through just fine.

Aren't you glad you use a mac :) 

-- 
Barry Wainwright
Microsoft MVP (see http://mvp.support.microsoft.com for details)
Seen the All-New Entourage Help Pages? - Check them out:
        <http://www.entourage.mvps.org/>