Re: KERN_PROTECTION_FAILURE

From: aRKay (noemail_at_foobar.com)
Date: 06/14/04


Date: Mon, 14 Jun 2004 14:08:17 GMT

In article <BCF36E6A.1D4FC%chrisridd@mac.com>,
 Chris Ridd <chrisridd@mac.com> wrote:

> On 14/6/04 2:58 pm, in article
> noemail-9F2CC3.08584714062004@newssvr24-ext.news.prodigy.com, "aRKay"
> <noemail@foobar.com> wrote:
>
> > I could use some help. My DSL provider SBC says it is not there problem
> > and Apple's Mail program works. I cannot get Entourage X to load and
> > stay loaded if the network is connected. The following is the short
> > form of the Apple OSX Crash Report:
> >
> > -------------------
> > Date/Time: 2004-06-14 08:45:36 -0500
> > OS Version: 10.3.4 (Build 7H63)
> > Report Version: 2
> >
> > Command: Microsoft Entourge
> > Path: /Applications/Microsoft Office X/Microsoft Entourge
> > Version: ??? (???)
> > PID: 410
> > Thread: 5
> >
> > Exception: EXC_BAD_ACCESS (0x0001)
> > Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x00000000
> > -------------------
> >
> > Rebuilding the database (even advanced) does not help. The application
> > is failing bad. Thanks to a comment on this newsgroup I can at least get
> > to my old mail files by disabling the network and starting Entourage
> > with the shift key depressed.
> >
> > I am open to any suggestions to get it working again. BTW, the OSX Mail
> > application works and so does this MT-NewWatcher program.
> >
> > There is something really strange going on as part of the Entourage X
> > starting sequence when it looks or tries to detects the a network.
> >
> > Help!!!!!!
>
> The short crash report is not very useful, all it says is that the kernel
> caught Entourage trying to access memory that didn't belong to it, and by
> default this will kill a program.
>
> You really need to send the full crash report, which includes stack traces
> and register dumps, as that describes *where* in Entourage this is
> happening.
>
> Cheers,
>
> Chris

Chris,

Here tis... the long version, It just crashed again. Very easy to repeat
the failure.

Date/Time: 2004-06-14 09:05:35 -0500
OS Version: 10.3.4 (Build 7H63)
Report Version: 2

Command: Microsoft Entourge
Path: /Applications/Microsoft Office X/Microsoft Entourge
Version: ??? (???)
PID: 439
Thread: 4

Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x00000000

Thread 0:
0 libSystem.B.dylib 0x900074c8 mach_msg_trap + 0x8
1 libSystem.B.dylib 0x90007018 mach_msg + 0x38
2 ...ple.CoreServices.CarbonCore 0x9029345c SwitchContexts + 0x60
3 ...ple.CoreServices.CarbonCore 0x90288c84 YieldToThread + 0x104
4 PowerPlantZ 0x01174eec 0x10e9da0 + 0x8b14c
5 Microsoft Entourage 0x007249c8 0x405000 + 0x31f9c8
6 PowerPlantZ 0x0113b35c 0x10e9da0 + 0x515bc
7 PowerPlantZ 0x0113b174 0x10e9da0 + 0x513d4
8 PowerPlantZ 0x01136e90 0x10e9da0 + 0x4d0f0
9 Microsoft Entourage 0x0048620c 0x405000 + 0x8120c
10 PowerPlantZ 0x01136c78 0x10e9da0 + 0x4ced8
11 Microsoft Entourage 0x004831cc 0x405000 + 0x7e1cc

Thread 1:
0 libSystem.B.dylib 0x900074c8 mach_msg_trap + 0x8
1 libSystem.B.dylib 0x90007018 mach_msg + 0x38
2 ...ple.CoreServices.CarbonCore 0x9029345c SwitchContexts + 0x60
3 ...ple.CoreServices.CarbonCore 0x90288c84 YieldToThread + 0x104
4 ...ple.CoreServices.CarbonCore 0x90295fec SetThreadState + 0xc0
5 ...ple.CoreServices.CarbonCore 0x902d169c SetThreadStateEndCritical
+ 0x90
6 PowerPlantZ 0x01175cd8 0x10e9da0 + 0x8bf38
7 PowerPlantZ 0x011748d4 0x10e9da0 + 0x8ab34
8 PowerPlantZ 0x011747f8 0x10e9da0 + 0x8aa58
9 PowerPlantZ 0x01174b6c 0x10e9da0 + 0x8adcc
10 PowerPlantZ 0x011760d4 0x10e9da0 + 0x8c334
11 ...ple.CoreServices.CarbonCore 0x902dc1f8 InvokeThreadEntryUPP +
0x18
12 ...ple.CoreServices.CarbonCore 0x902a6fdc CooperativeThread + 0xdc
13 libSystem.B.dylib 0x900246e8 _pthread_body + 0x28

Thread 2:
0 libSystem.B.dylib 0x90018be8
semaphore_timedwait_signal_trap + 0x8
1 libSystem.B.dylib 0x9000e788 _pthread_cond_wait + 0x268
2 ...ple.CoreServices.CarbonCore 0x902aa7b4 TSWaitOnSemaphoreCommon +
0xb0
3 ...ple.CoreServices.CarbonCore 0x902aa638 AsyncFileThread(void*) +
0x38
4 libSystem.B.dylib 0x900246e8 _pthread_body + 0x28

Thread 3:
0 libSystem.B.dylib 0x900074c8 mach_msg_trap + 0x8
1 libSystem.B.dylib 0x90007018 mach_msg + 0x38
2 com.apple.CoreFoundation 0x90191790 __CFRunLoopRun + 0x350
3 com.apple.CoreFoundation 0x90195f1c CFRunLoopRunSpecific +
0x148
4 com.apple.audio.CoreAudio 0x90732f80
HALRunLoop::OwnThread(void*) + 0x104
5 com.apple.audio.CoreAudio 0x907391e0
CAPThread::Entry(CAPThread*) + 0x30
6 libSystem.B.dylib 0x900246e8 _pthread_body + 0x28

Thread 4 Crashed:
0 Microsoft Entourage 0x0055fdf8 0x405000 + 0x15adf8
1 Microsoft Entourage 0x005612f4 0x405000 + 0x15c2f4
2 Microsoft Entourage 0x00560fb0 0x405000 + 0x15bfb0
3 Microsoft Entourage 0x00547448 0x405000 + 0x142448
4 Microsoft Entourage 0x0068e3ac 0x405000 + 0x2893ac
5 Microsoft Entourage 0x0068c888 0x405000 + 0x287888
6 Microsoft Entourage 0x0068b628 0x405000 + 0x286628
7 Microsoft Entourage 0x00689a68 0x405000 + 0x284a68
8 Microsoft Entourage 0x0049b70c 0x405000 + 0x9670c
9 PowerPlantZ 0x011760d4 0x10e9da0 + 0x8c334
10 ...ple.CoreServices.CarbonCore 0x902dc1f8 InvokeThreadEntryUPP +
0x18
11 ...ple.CoreServices.CarbonCore 0x902a6fdc CooperativeThread + 0xdc
12 libSystem.B.dylib 0x900246e8 _pthread_body + 0x28

Thread 5:
0 libSystem.B.dylib 0x9001a4ac syscall + 0xc
1 ...ple.CoreServices.OSServices 0x906200cc BSD_waitevent + 0x2c
2 ...ple.CoreServices.OSServices 0x9061cac0 CarbonSelectThreadFunc +
0xb0
3 libSystem.B.dylib 0x900246e8 _pthread_body + 0x28

Thread 6:
0 libSystem.B.dylib 0x90016f48
semaphore_wait_signal_trap + 0x8
1 libSystem.B.dylib 0x9000e790 _pthread_cond_wait + 0x270
2 ...ple.CoreServices.OSServices 0x90627300 CarbonOperationThreadFunc
+ 0x50
3 libSystem.B.dylib 0x900246e8 _pthread_body + 0x28

Thread 7:
0 libSystem.B.dylib 0x90016f48
semaphore_wait_signal_trap + 0x8
1 libSystem.B.dylib 0x9000e790 _pthread_cond_wait + 0x270
2 ...ple.CoreServices.OSServices 0x90633140 CarbonInetOperThreadFunc
+ 0x50
3 libSystem.B.dylib 0x900246e8 _pthread_body + 0x28

PPC Thread State:
  srr0: 0x0055fdf8 srr1: 0x0200f030 vrsave: 0x00000000
    cr: 0x24000244 xer: 0x20000004 lr: 0x0055fdf0 ctr: 0x00000009
    r0: 0x0055fdf0 r1: 0xf0284540 r2: 0x016fb000 r3: 0x00000000
    r4: 0x00758983 r5: 0x00000002 r6: 0x05eeaf10 r7: 0x00000004
    r8: 0x00000032 r9: 0x00000002 r10: 0x00000003 r11: 0x00000a9c
   r12: 0x000cb788 r13: 0x00000001 r14: 0x00000000 r15: 0x05eea318
   r16: 0x04a81b24 r17: 0x05bcada8 r18: 0x05eeb4e2 r19: 0x00000000
   r20: 0x05eeb4da r21: 0x05eeb4e0 r22: 0x05eeb4e8 r23: 0x05eebdd6
   r24: 0x05eeb4d2 r25: 0x0075896c r26: 0x05eeaebe r27: 0x00758980
   r28: 0x0075897c r29: 0x000e5d70 r30: 0xf0284648 r31: 0x05eeb75e

Binary Images Description:
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Office X/Microsoft Entourge
   0xae000 - 0xaf659 MS COM Lib (Car) PEF binary: MS COM Lib (Car)
  0x287000 - 0x2d29b1 CarbonLibpwpc PEF binary: CarbonLibpwpc
  0x2d29c0 - 0x2eacad Apple;Carbon;Multimedia PEF binary:
Apple;Carbon;Multimedia
  0x2ec1f0 - 0x2edf7b Apple;Carbon;Networking PEF binary:
Apple;Carbon;Networking
  0x311400 - 0x3114b2 CFMPriv_CoreFoundation PEF binary:
CFMPriv_CoreFoundation
  0x3116a0 - 0x311755 CFMPriv_DVComponentGlue PEF binary:
CFMPriv_DVComponentGlue
  0x3119c0 - 0x311a63 CFMPriv_QuickTime PEF binary:
CFMPriv_QuickTime
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  0x311dc0 - 0x311e90 CFMPriv_CarbonSound PEF binary:
CFMPriv_CarbonSound
  0x311f10 - 0x311fe3 CFMPriv_CommonPanels PEF binary:
CFMPriv_CommonPanels
  0x3120c0 - 0x31217b CFMPriv_Help PEF binary: CFMPriv_Help
  0x312180 - 0x31224a CFMPriv_HIToolbox PEF binary:
CFMPriv_HIToolbox
  0x3122d0 - 0x3123a6 CFMPriv_HTMLRendering PEF binary:
CFMPriv_HTMLRendering
  0x312420 - 0x3124f3 CFMPriv_ImageCapture PEF binary:
CFMPriv_ImageCapture
  0x312580 - 0x312665 CFMPriv_NavigationServices PEF binary:
CFMPriv_NavigationServices
  0x3126e0 - 0x3127b6 CFMPriv_OpenScriptingMacBLib PEF binary:
CFMPriv_OpenScriptingMacBLib
  0x312890 - 0x31294e CFMPriv_Print PEF binary: CFMPriv_Print
  0x312970 - 0x312a3d CFMPriv_SecurityHI PEF binary:
CFMPriv_SecurityHI
  0x312ac0 - 0x312ba2 CFMPriv_SpeechRecognition PEF binary:
CFMPriv_SpeechRecognition
  0x312c20 - 0x312cf3 CFMPriv_CarbonCore PEF binary:
CFMPriv_CarbonCore
  0x312d70 - 0x312e43 CFMPriv_OSServices PEF binary:
CFMPriv_OSServices
  0x312f20 - 0x312fe2 CFMPriv_AE PEF binary: CFMPriv_AE
  0x312ff0 - 0x3130b5 CFMPriv_ATS PEF binary: CFMPriv_ATS
  0x313130 - 0x313207 CFMPriv_ColorSync PEF binary:
CFMPriv_ColorSync
  0x313290 - 0x313373 CFMPriv_FindByContent PEF binary:
CFMPriv_FindByContent
  0x3133f0 - 0x3134ca CFMPriv_HIServices PEF binary:
CFMPriv_HIServices
  0x313540 - 0x313620 CFMPriv_LangAnalysis PEF binary:
CFMPriv_LangAnalysis
  0x3136b0 - 0x313796 CFMPriv_LaunchServices PEF binary:
CFMPriv_LaunchServices
  0x313870 - 0x313947 CFMPriv_PrintCore PEF binary:
CFMPriv_PrintCore
  0x313950 - 0x313a12 CFMPriv_QD PEF binary: CFMPriv_QD
  0x313b10 - 0x313bf9 CFMPriv_SpeechSynthesis PEF binary:
CFMPriv_SpeechSynthesis
  0x405000 - 0x7ec283 Microsoft Entourage PEF binary: Microsoft
Entourage
 0x1008000 - 0x10204c2 Mcp Favorites Lib (Carbon) PEF binary: Mcp
Favorites Lib (Carbon)
 0x10204d0 - 0x1045606 Mcp Prefs Lib (Carbon) PEF binary: Mcp Prefs
Lib (Carbon)
 0x1045610 - 0x10e9d9a Mcp Internet Lib (Carbon)pwpc PEF binary: Mcp
Internet Lib (Carbon)pwpc
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 0x11c5930 - 0x11c89ce MCP RuntimeZ.DLL PEF binary: MCP RuntimeZ.DLL
 0x11c89d0 - 0x12fa14b MCPZ.stb PEF binary: MCPZ.stb
 0x1338000 - 0x15eba1a Microsoft Framework UI PEF binary: Microsoft
Framework UI
 0x15eba20 - 0x16f2340 Microsoft Framework DB PEF binary: Microsoft
Framework DB
 0x48ff000 - 0x4901fff com.apple.textencoding.unicode 1.6.4
/System/Library/TextEncodings/Unicode
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/Applications/Microsoft Office X/Office/ShMem.bundle/Contents/MacOS/ShMem
 0x4b16880 - 0x4b349d7 Microsoft C++ Library v2 (Car) PEF binary:
Microsoft C++ Library v2 (Car)
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Library (Car)
 0x4b679d0 - 0x4b7483d MS Variant Lib (Car) PEF binary: MS Variant
Lib (Car)
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Preferences Library Car
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Internet Library (Car)pwpc
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Lib (Car)
 0x4c65c90 - 0x4c7fba1 MS Container Lib (Car) PEF binary: MS Container
Lib (Car)
 0x4c7fbb0 - 0x4c930c0 StdUrlMoniker (Car) PEF binary: StdUrlMoniker
(Car)
 0x58fc000 - 0x58fcfff com.apple.aoa.halplugin 2.2.4 (2.2.4b1)
/System/Library/Extensions/IOAudioFamily.kext/Contents/PlugIns/AOAHALPlug
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 0x5a21000 - 0x5a354d7 English SpellingHx PEF binary: English
SpellingHx
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/System/Library/Components/SoundManagerComponents.component/Contents/MacO
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works/QD.framework/Versions/A/QD
0x9627d000 - 0x9633bfff ColorSync
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frame
works/ColorSync.framework/Versions/A/ColorSync
0x96407000 - 0x9643ffff com.apple.AE 1.3.2
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frame
works/AE.framework/Versions/A/AE
0x968d0000 - 0x969b2fff libicucore.A.dylib /usr/lib/libicucore.A.dylib
0x96a20000 - 0x96ae2fff libcrypto.0.9.7.dylib
/usr/lib/libcrypto.0.9.7.dylib
0x96b40000 - 0x96b6efff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
0x96bf0000 - 0x96c7ffff ATS
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frame
works/ATS.framework/Versions/A/ATS
0x96cb0000 - 0x96d9efff libiconv.2.dylib /usr/lib/libiconv.2.dylib
0x97510000 - 0x97518fff libbsm.dylib /usr/lib/libbsm.dylib



Relevant Pages

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