Re: Entourage 2004 confuses Main Identity folders on primary and secondary drives

From: Paul Berkowitz (berkowit_at_spoof_silcom.com)
Date: 06/06/04 

Date: Sun, 06 Jun 2004 09:34:44 -0700

Is it possible that you're booted from a system located on that secondary
hard drive, OR you've moved your OS X user folder there, OR you've moved
your user Documents folder there (think about that one for a while) with an
alias in the usual location, OR you've put an alias to the MUD or any of its
subfolders in the usual places while having the real folders on your
secondary drive?

I'm having trouble understanding what exactly you mean by "an identity on
my secondary hard drive". Norman. What does that mean? Is the Main Identity
folder on your secondary drive inside an Office 2004 Identities folder
inside a MUD folder there? Is the whole MUD folder backed up there? Is your
whole Documents folder backed up there? Are there any aliases anywhere?
Please make the structure clear.

Especially: where is your [OS X] System, where is your [OS X] user folder,
where is the Documents folder that's supposed to be inside that user folder,
and where is the MUD folder that's supposed to be inside that?

Simple version of above: if you're in Panther (or Jaguar), set a Finder
window to column view. Select the 'normannager' icon (or whatever you've
called your user folder) in the lower part of left panel, and keep following
the track in the columns through ~/Documents/Microsoft User Data/Office 2004
Identities/Main Identity/Database. Can you do it without any of the folder
icons being aliases with little arrows? That's your current Database in any
case.

Starting from your HD startup icon in the top part of the left column, and
going to HD/Users/normannager/Documents, is that the same one as before,
again no aliases?

You've either got an alias in there somewhere, or you're not booted from the
disk you think you are. 

-- 
Paul Berkowitz
MVP Entourage
Entourage FAQ Page: <http://www.entourage.mvps.org/faq/index.html>
AppleScripts for Entourage: <http://macscripter.net/scriptbuilders/>
Please "Reply To Newsgroup" to reply to this message. Emails will be
ignored.
PLEASE always state which version of Entourage you are using - **2004**, X
or 2001. It's often impossible to answer your questions otherwise.
> From: "Norman R. Nager, Ph.D." <nnager@vnoxsxpxaxmv.fullerton.edu>
> Newsgroups: microsoft.public.mac.office.entourage
> Date: Fri, 04 Jun 2004 13:22:48 -0700
> Subject: Re: Entourage 2004 confuses Main Identity folders on primary and
> secondary drives
> 
> I'm sorry, I guess that I failed to make it abundantly clear in the subject
> line and discussion that followed that Entourage 2004 refused to open the
> proper identity on my primary hard drive and instead kept opening the older
> identity on the secondary  hard drive.
> 
> I attempted to thoroughly background  MVPs on the issue and then clearly
> state my two questions.  I sought, and still seek, guidance on preventing
> reoccurrence  of the same issue.  Please?
> 
>> Question 1:  Should I do a rebuild?
>> Question 2:  What else would you counsel?
> 
> On 6/4/04 10:27 AM, in article BCE5FF1F.1190F%dc@dev.null, "Dave Cortright"
> <dc@dev.null> wrote:
> 
>> Entourage looks in the current user's Documents folder for a folder called
>> "Microsoft User Data", or an alias by that name. Make sure the identity you
>> want to use is inside that folder.
> 
> On 6/4/04 12:04 AM, in article BCE56D1D.10D0%"Norman R. Nager, Ph.D."
> <nnager@vnoxsxpxaxmv.fullerton.edu> wrote:
> 
>> Help, please.  Entourage 2004 is saving its Identity data to the wrong drive
>> and reading the wrong drive.
>> 
>> A couple times since upgrading from Office X to Office 2004, but never
>> before, Entourage has confused the Main Identity folders on my primary drive
>> and my backup drive.
>> 
>> I noticed this a couple days ago but today took notes on anything affecting
>> the OS that might affect Office 2004.  Today, I did three things to fix a
>> fan acceleration problem caused by OS 10.3.4 and preceding the Entourage
>> identity confusion:
>> -- Used Cocktail  software to force system re-prebinding
>> -- Deleted the ~user/Apple.com finder preference
>> -- Zapped PRAM
>> 
>> A number of Entourage Tasks that I had changed earlier in the day showed as
>> unchanged each time.  New Tasks did not appear.   Tasks I had deleted did
>> appear.  
>> 
>> Although I was running Entourage from the primary drive at 11 p.m., ,
>> Entourage's Database on my primary drive was listed as 1:46 p.m today.   On
>> my secondary drive, the listing was 10:49 p.m today.  I had NOT backed up my
>> primary drive to my secondary drive  and I had NOT launched Entourage on the
>> secondary drive.  Nor had I done any system maintenance tasks whatsoever on
>> my secondary drive.
>> 
>> I had experienced no other problems than the too-fast fan.
>> 
>> I ran DiskWarrior 3.0.2 and on re-booting into my primary drive, the Tasks
>> were as they should be.    The Microsoft newsgroups to which I subscribe,
>> however, did not show the newsgroup messages I had downloaded and read.
>> 
>> On two occasions last week, I noticed that the newsgroup messages I had
>> downloaded and read earlier in the day, loaded as new when I clicked on each
>> newsgroup, as if I had never downloaded them, let alone read them, in the
>> first place.
>> 
>> I do NOT use a synchronization script.  I do manually run Retrospect 6's
>> Duplicate procedure periodically, but it was NOT run between this afternoon
>> and tonight when Entourage worked with  data from the wrong drive.  Nor did
>> I run it between the similar drive confusion that existed a day earlier
>> after zapping PRAM.
>> 
>> I submitted a Help/"Send Feedback on Entourage" report on today's incident.
>> As a preventive, I did an option key launch of Entourage after DiskWarrior
>> got Entourage to use the primary drive's Database.   The integrity check
>> found everything was OK.  As a preventive step, I compacted/backed up the
>> Entourage.
>> 
>> Question 1:  Should I do a rebuild?
>> Question 2:  What else would you counsel?
>> 
>> Thanks for any help you can give.
>> 
>