Re: Unexpectedly Quits

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: Dave Cortright (dc_at_dev.null)
Date: 03/01/04 

Date: Mon, 01 Mar 2004 13:23:16 -0800

On 2/29/04 4:05:34 PM, in article 45a401c3ff20$eb4686d0$a401280a@phx.gbl,
"Jim Leibold" <jleibold@hollinet.com> wrote:

> My version of Entourage worked fine until yesterday.
>
> Now, it launches fine, but as soon as it executes a send/receive (scheduled
> or invoked manually) it unexpectedly quits.
>
> I haven't changed a thing, and am up to date on all Apple SW and Office:mac
> updates.
>
> I've tried repairing permissions - no luck.
>
> Not sure where to go from here, and it's pretty frustrating. I'm using OSX
> mail to get by for now, but would appreciate any suggestions on fixing this
> problem.
>
> Thanks!

Some things to try:
* Turn off the junk mail filter. There was a badly-formatted junk message
floating around the past few months that crashes the Entourage filter
* Log into your account through a web mail interface or using another client
and delete the first message in the queue. That message might be causing a
problem

Try Sending separately from Receiving to see if one or the other is causing
the problem. If it's receiving, try each account you have separately to
further narrow.

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