Re: Sends Data, no voice or video
- From: Brian Sullivan <briansullivan@xxxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Sun, 9 Oct 2005 17:26:33 -0400
On Sun, 9 Oct 2005 15:17:46 -0400, Jerry B wrote:
> I am troubleshooting a problem using NetMeeting not passing through audio or
> video. My chief concern is trying to communicate with my father, who is in
> another state. We're both running Windows XP. We both have the same router
> set up between ourselves and the Internet--a Linksys WRT54G. I use remote
> assistance to periodically connect to his computer and make sure the
> settings for his router are appropriate. We used to connect our cameras with
> NetMeeting no problem when I was the only one using a router and he didn't
> have a router. Things seemed to change either when his router was
> introduced, or when I changed to Windows XP service pack 2.
>
> I have tried many, if not all, of the usual suggestions Brian Sullivan
> offers on this board and at his very helpful meetingbywire.com Web site. For
> instance, I have used port forwarding of ports 1503 and 1720 and I have even
> forwarded ports 1024-65535. I have tried putting my PC in the DMZ. I have
> checked all the settings in NetMeeting per the NetMeeting 102 section of
> meetingbywire.com. The best we can get is a data only NetMeeting connection.
> I can see my camera using the View/My Video function, so I know my camera
> works. And I can hear system sounds in my speakers. And I have tested the
> microphone with the audio tuning wizard and it works.
>
> While troubleshooting this, I decided to see if I could get a NetMeeting
> call to work properly within my own home wireless network. So I connected my
> laptop (using wireless) to my home network. I made sure neither my desktop
> nor my laptop had their Windows firewalls turned on. Since I only have one
> camera, I used that on my desktop. The result, no matter which computer
> initiated the call, was a data only call. (Again, I could see video on the
> desktop PC using View/My Video.) The Laptop, with no camera attached, does
> not allow you to select Tools/Video to take a peek at the settings.
>
> When I attached the camera to the laptop, again all I could do is a data
> only call. I can see the camera output working fine on the laptop using the
> View/My Video selection.
>
> The only other oddity I can see is that, when there is no camera connected
> to my laptop, NetMeeting greys out the Tools/Video/Send selection. But when
> my desktop does not have a camera attached, I can still reach
> Tools/Video/Send, perhaps because I have more video codecs on my desktop
> computer such as TrackerCam Capture 4.0.
>
> Sorry for the long post, but I thought it would save everyone time if I went
> through my troubleshooting process so far.
> If you have some suggestions, might as well put all of them in one long
> e-mail because chances are I may have already done some or all of them. I
>
> In any event, your assistance is greatly appreciated!
> Jerry
I would continue to try to debug the setup using your only local network so
that router issues aren't in play ( there may be more than one problem
here).
Using the two local machines issues that I can think of that might cause
non reception of audio/video:
1) firewall blocking -- make sure that local firewalls (including the XP
firewall) are setup to allow NetMeeting exception or server status
2) secure calls -one end set to "secure calls only"- that forces a data
only call
3) the QoS Packet Scheduler - it often prevents the sending of audio/video-
disabling it is recommended in these
cases:http://radio.weblogs.com/0127028/2004/10/18.html
--
Brian Sullivan
Courses by Wire (http://www.coursesbywire.com)
.
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- From: Jerry B
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