Re: XP-98 probs (cross-posted)

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: Sykeel (KeithEly_at_voidaddress.com)
Date: 05/25/04 

Date: Tue, 25 May 2004 08:51:47 -0700

She is using cable broadband not dialup. I don't believe she has a firewall;
she's just using Norton AV. Anyway, certainly nothing in that department has
changed between the successful connect and the subsequent failure (other
than the IP address change). We did use NetMeeting to determine the IP
address, by the way and each time I've tried since - interestingly, the
address is always the same now but it is different from that on the one and
only successful connect. I've also tried using that original one in case
something weird was happening but with no success. She has also uninstalled
and reinstalled NetMeeting and I guided her through the setup over the
phone.

"Brian Sullivan MVP" <brians@WORMTIREDmeetingbywire.com> wrote in message
news:%23Yrf5VlQEHA.2216@TK2MSFTNGP12.phx.gbl...
> Keith Ely wrote:
> > Apologies in advance if this question has been asked. I have searched
> > for the past hour without finding it. I am US based, using XP home;
> > my daughter is in the UK, using 98 (SE I think). I have NetMeeting
> > links with other UK users (but all are XP users) but am struggling
> > connecting to my daughter on
> > 98. She had NetMeeting set up on her PC for her by an 'expert' and we
> > estbalished an immediate connection while this person was there. When
> > I tried to connect again, two days later, I got a message saying her
> > PC was unable to accept NetMeeting calls. She swears nothing has been
> > changed although she did seem to have a different IP address the
> > second time (but using this still did not enable me to connect).
>
> Certainly if she is on dial up her IP address will change on every
> connection -- other connection methods may or may not cause frequent IP
> address changes. How does she connect to the interenet?
>
> Regardless is it sensible to check and convey the callee's IP address just
> before the call initiation. I presume that is what you are doing? The most
> straightforward way is to use the help about of NetMeeting ( web based IP
> determination strategies are suspect in certain situations).
>
>
>
> > also 'confessed' to swapping out the camera with a USB printer as she
> > only has one USB socket (and no hub) but swears she simply reinserted
> > the camera connection.
>
> That shouldn't matter I would think.
>
>
> > I am behind a router on a home network using
> > cable broadband so I only usually connect from my end (without
> > problemns with XP users). She just has a direct cable broadband
> > connection.
>
> Does she have a firewall of some kind at her end? ( she should).
>
>
>
> > I've been through all the NetMeeting settings with her
> > and everything seems in order - but I'm no expert. What am I missing
> > and how should I troubleshoot (the MS troubleshooting pages offer no
> > help at all for thsi problem)? Thanks in advance for any help.
>
> --
> Brian Sullivan
> Meeting by Wire ( http://www.meetingbywire.com)
> ------------
> Is your PC protected? --
> http://www.microsoft.com/security/protect/default.asp
>
>

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