Wave 3 makes the Hotmail UI as convenient as punch cards

Dear Microsoft,

WHY did you make the recent Wave 3 changes to the web interface to Classic
Live Hotmail?

For some reason, you decided to screw up the To: field. The basic design of
SMTP email has this field as comma-delimited text. But for some warped
reason, you decided to implement Javascript to alter the user's typing to put
each email address in a little box with an X next to it.

It is now impossible to correct typos in email addresses after this box
appears. Instead, the user has to delete the address by clicking the X, and
type the whole thing over again.

And the messed up Javascript often merges two email addresses into one long
gibberish address in a single box when the user tries to type something in
the beginning of the line (the order addresses appear is important -- it
shows who the primary recipient is).

Copying and pasting is now impossible as well.

This takes user interface design backwards about 40 years to the days before
interactive terminals -- it's as bad as punch cards, where one mistake means
you have to redo the whole chunk of typing. WHY DID YOU DO IT?

Also, there's still no way I can find to set the default email format to
Plain Text, and the option to manually change every message I compose or
reply now takes several more clicks than it used to.

And when there's an error in the To: address, Hotmail still removes the line
breaks in the body of the message and turns it into one huge blob. How hard
is it to *not* mess with the bytes stored in a block of text? Not corrupting
the body of emails isn't rocket science -- it's basic email software design.

A reply from Microsoft would be useful, especially since their web interface
to this newsgroup implies that I'm "sending Microsoft a comment", but I don't
have my hopes up.

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