Re: MS Outlook sends, but won't reveive mail

I feel suitably humbled. I was about to give instructions for capturing an error message (Mark it with the mouse, right-click and select Copy, dismiss it, start your reply, right-click again and select Paste) and realized how daunting this might be for someone with a disability. Let's hope you get your messages, but as Robear said, you'll get more qualified help in the outlook.general group.
Good luck.
--
Noel

"Tony" <Tony@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:003AE454-AB50-46AF-B121-8601AB7C1EAB@xxxxxxxxxxxxxxxx
Many thanks for your response. Apologies for the typo - but I'm afraid I am
disabled, and spend long periods lying on my right side, typing with one
finger of the 'cack hand'!! So I had, indeed, entered 'pop.ntlworld.com'.
As for your other suggestion - regarding the use or non-use of user names -
I started to play with variants on this theme, and eventually discovered that
the name WITHOUT the domain brought up a box requesting password details for
the network (not had one of those before), so I just re-entered what I had in
Outlook, and lo! Things have started to appear in Outlook inbox and
designated folders for certain items where rules exist!
The only problem now is how to get the messages from Virginmedia to transfer
into Outlook.
Once again, many thanks for all your help. Much appreciated.

"Ildhund" wrote:

For a start, that should be 'pop.ntlworld.com' and not
'popntlworld.com' as you have written. Otherwise, the settings
should be identical to those for OE. It looks like the username
should be the bit of your email address before '@'; if you still get
the same error, try the whole email address as username.
If you get an error message, right-click on it, copy and paste it
into a reply here; it might include more clues to a solution than
your précis of it.

"Tony" <Tony@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:5C257959-4078-4BE8-B426-7773EE48092F@xxxxxxxxxxxxxxxx
> Using Vista SP1, IE7 and Outlook Pro 2007
> I have just changed ISP (mainly because the line speed - I was
> paying for
> 'up to 8MB/Sec' - was regularly running at between 5 and 15
> KB/Sec) to a
> cable supplier, VirginMedia, with a maximum speed of 'up to 20
> MB/Sec' (for a
> similar price). So far I have had up to 3 MB/Sec, but this > could
> be down to
> problems with IE7. But, hey, this is a lot better than 15 > KB/Sec
> !!!!
> However, a slight problem! VirginMedia won't support Outlook
> (although they
> do Outlook Express), whilst their own mail program is pretty > basic
> and 'naff'
> looking. Before the change, I had all my mail coming into > Outlook
> (much
> better looking and more professional) with no problems. So, > having
> made the
> change in supplier, I input the POP and SMTP settings for > Outlook
> Express
> into Outlook - and now can send from there, but not receive any
> mail in
> there. The error message I get is that the server does not
> recognise the
> username and / or password (both of which are definitely > correct).
> Is there a difference - generally speaking - for the POP and > SMTP
> settings
> for OE and Outlook - and can anyone suggest a work-around?
> (Current settings
> 'popntlworld.com' and 'smtp.ntlworld.com').
> Regards, Tony


.

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