Re: MS Outlook sends, but won't reveive mail

For a start, that should be 'pop.ntlworld.com' and not 'popntlworld.com' as you have written. Otherwise, the settings should be identical to those for OE. It looks like the username should be the bit of your email address before '@'; if you still get the same error, try the whole email address as username.
If you get an error message, right-click on it, copy and paste it into a reply here; it might include more clues to a solution than your précis of it.
--
Noel

"Tony" <Tony@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:5C257959-4078-4BE8-B426-7773EE48092F@xxxxxxxxxxxxxxxx
Using Vista SP1, IE7 and Outlook Pro 2007
I have just changed ISP (mainly because the line speed - I was paying for
'up to 8MB/Sec' - was regularly running at between 5 and 15 KB/Sec) to a
cable supplier, VirginMedia, with a maximum speed of 'up to 20 MB/Sec' (for a
similar price). So far I have had up to 3 MB/Sec, but this could be down to
problems with IE7. But, hey, this is a lot better than 15 KB/Sec !!!!
However, a slight problem! VirginMedia won't support Outlook (although they
do Outlook Express), whilst their own mail program is pretty basic and 'naff'
looking. Before the change, I had all my mail coming into Outlook (much
better looking and more professional) with no problems. So, having made the
change in supplier, I input the POP and SMTP settings for Outlook Express
into Outlook - and now can send from there, but not receive any mail in
there. The error message I get is that the server does not recognise the
username and / or password (both of which are definitely correct).
Is there a difference - generally speaking - for the POP and SMTP settings
for OE and Outlook - and can anyone suggest a work-around? (Current settings
'popntlworld.com' and 'smtp.ntlworld.com').
Regards, Tony

+++ If you wish to contribute to this thread, please do so, but keep within
the subject so that other readers may benefit from any help / advice given.
Thank you. +++

.

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