Re: Unable to recieve mail from safe sender
- From: "Michael Santovec" <michael_santovec@xxxxxxxxxxx>
- Date: Fri, 11 Jul 2008 11:34:54 -0700
If replies get through, but not new messages, that would suggest that
the sender has an incorrect e-mail address for you in their address
book. Replies use your e-mail address from the message that they are
replying to.
Also, if the sender has multiple e-mail accounts, new messages may be
sent via a different account than replies.
Another possibility would be that the sender uses stationery for new
messages (replies normally don't) and something in the stationery is
triggering a spam filter.
You don't mention what mail service and mail client you are using. Your
mail service may be doing spam filtering in which case you need to make
filtering changes via their web mail. Your mail client may also be
doing filtering and changes need to be made in it.
--
Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm
"Adie" <Adie@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:74425384-88F5-4156-9049-DB11074D703C@xxxxxxxxxxxxxxxx
I am unable to recieve a new mail message from someone that is in my
contacts, and is in the safe sender list. This contact can reply to a
message
I sent them and I then recieve it. Is this an issue with my mail or
with the
contacts mail?
.
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