Hotmail glitch snarls pay service (AP)

From: PA Bear (PABearMVP_at_gmail.com)
Date: 02/25/05 

Date: Fri, 25 Feb 2005 18:20:10 -0500

FYI. Originally posted in MSN Discussion newsgroup. 

-- 
~Robear Dyer (PA Bear)
MS MVP-Windows (Shell, IE/OE) & Security
> Hotmail glitch snarls pay service
> The Associated Press
> Updated: 3:42 p.m. ET Feb. 25, 2005
> 
> SEATTLE - About 200,000 customers who pay Microsoft Corp. for premium
> Hotmail e-mail accounts have been experiencing problems including
> slowdowns and an inability to access some e-mails, the company said
> Friday. 
> 
> The problems began Tuesday and were being resolved Friday, said Brooke
> Richardson, lead product manager for Microsoft's MSN online division.
> Richardson said the glitch was caused by a server problem, and that the
> system was not attacked.
> 
> Earlier this week, some customers who pay for services such as Hotmail
> Plus and MSN Premium complained that they couldn't see some e-mails, had
> trouble logging in and were experiencing slowness. Richardson said no
> data was lost, but some people were temporarily unable to access all
> their e-mails. 
> 
> By Friday, Richardson said the situation had "stabilized" but some
> customers were still experiencing slowness. She said it wasn't yet clear
> when the situation would be completely resolved.

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