Re: OE message received time errors

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From: Michael Santovec (michael_santovec_at_prodigy.net)
Date: 09/03/04


Date: Thu, 2 Sep 2004 20:27:45 -0700

Each mail messages has multiple time stamps. You can see these in File, Properties,
Details.

When you look at the list of messages in Microsoft IE3 Internet Mail or IE4+ Outlook
Express, the Received time is when the message was received by your ISP's mail server.
The server supplies the time. This is the first of possibly several "Received:" lines in
the message header. Each mail server that a message passes through adds its own Received
line. These are in reverse order, so that the last one listed is the first server that
received the message from the sender.

When you open or print a message, the time displayed is from the sender's PC when he wrote
the message, not when he transmitted it. The time comes from his PC. This is the "Date:"
line in the message header.

The time stamps include a time zone code as either an offset from GMT (e.g. -0800) or a
character code (e.g. PST). The mail program attempts to adjust displayed times to your
local time. If it doesn't recognize a time zone in a time stamp, it treats it as GMT.
The mail program recognizes the US time zone codes and GMT. Most others it doesn't. Make
sure you have the correct time zone setting on your PC. For Win95/98 look in Control
Panel, Date/Time.

Due to incorrect clock settings and time zones and improperly formatted time stamps (a
number of servers ignore the Internet standards), the displayed times may or may not be
accurate.

You may find that Microsoft Internet Mail or Outlook Express displays an incorrect
Received time, when other mail programs don't seem to have a problem. Netscape, for
example, only displays the Sent time from the Date line. So if your ISP's mail servers
have and incorrect time, Netscape won't notice. You can do the same in Microsoft by
selecting View, Columns and choosing Sent rather than Received.

-- 
Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm
"wanda" <anonymous@discussions.microsoft.com> wrote in message
news:534e01c49159$7a2e7b80$a501280a@phx.gbl...
> Can't figure out why my incoming messages on OE are being
> displayed with an incorrect time received on view window
> while the correct time is displayed on message window
> when you double-click on the message itself. Example,
> actual message when opened indicates it was sent and
> received at 4:56 PM while it appears in overall OE window
> as being received at 7:54 AM. Computer is synchronized to
> internet time and correct time is displayed on task bar.
> Any thoughts, suggestions, etc.?


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