Re: O E not sending or receiving
From: Michael Santovec (michael_santovec_at_REMOVEprodigy.net)
Date: 08/15/04
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Date: Sat, 14 Aug 2004 20:43:25 -0700
The welcome messages are created by the mail program when it is first installed or creates
a new user. They do not come via the Internet. So their presence do not indicate that
you were ever able to contact the mail servers.
'mail.tesco.net' appears to be a valid mail server. I assume tesco.net is your ISP.
You mention sending and receiving via your ISP. I presume by that that you are using
their web mail via Internet Explorer.
Incredimail is its own mail program and does not use Outlook Express (OE) or Outlook 2000.
Check the server settings in Incredimail and compare to Outlook Express at Tools,
Accounts, Mail, Properties, Servers.
If those are OK, then if you have a firewall installed (e.g. Zone Alarm, Norton System
Works, etc.), check its settings and error logs to make sure that is it not blocking your
mail program. If you have an anti-virus (or anti-spam) program set to scan incoming mail,
that could also be blocking your mail or the firewall could be blocking the
anti-virus/spam program.
Outlook Express would use the same mechanism to contact the mail server that Incredimail
would. But it's possible to have a firewall block one program (OE) and not another
(Incredimail). It's also possible to have your anti-virus or anti-spam program process
mail as it downloads in one mail program and not another.
For further help
Use the following newsgroup for questions or problems with OE6
news://msnews.microsoft.com/microsoft.public.windows.inetexplorer.ie6_outlookexpress
You can also get to the Outlook Express newsgroups via this web site:
http://support.microsoft.com/newsgroups/default.aspx
There select Internet Technologies then Internet Explorer
You will find out information about issues affecting Outlook Express 5/6 at:
http://www.oehelp.com/
http://www.geocities.com/SiliconValley/Bay/6386/IE_ng_notes.htm
http://home.attbi.com/~jimpickering/
http://insideoe.tomsterdam.com/
http://www2.cajun.net/~theriots/blk/xp_oe.htm
-- Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm "George Best" <anonymous@discussions.microsoft.com> wrote in message news:650601c4824a$f1912ab0$a601280a@phx.gbl... > Hi, when I bought my new comp a few months ago with XP > installed, I received two messages from OE 1/ welcome to > Outlook 2000. 2/ welcome to Outlook express 6. both > messages I think are standard. I cannot send or receive E- > mails using OU. Ialways get the same message :- > > The connection to the server has failed. > Account: 'mail.tesco.net', Server: 'mail.tesco.net', > Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error: > 10061, Error Number: 0x800CCC0E > > The host 'mail.tesco.net' could not be found. Please > verify that you have entered the server name correctly. > Account: 'mail.tesco.net', Server: 'mail.tesco.net', > Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error: > 11001, Error Number: 0x800CCC0D > > My isp have given me my settings to set up again (did not > change)They have tried several things, nothing changed. I > have E-mailed Microsoft with this problem, No Reply. I > can send/receive E-mails using my ISP and even > Incredimail (which I think uses OU to work on my Comp. > Please Help, Help, HELP. >
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