Re: Outlook express keeps getting the same messages

From: Michael Santovec (michael_santovec_at_REMOVEprodigy.net)
Date: 08/07/04 

Date: Fri, 6 Aug 2004 17:02:35 -0700

If you never complete downloading all the existing e-mail messages from a POP3 mail
server, the next time it will start over from the beginning and send the messages that you
may already have. This is by design of the POP3 mail protocol. As a fail safe, the server
always assumes on a lost connection that the mail client crashed and lost all messages
from that download.

Some possible causes of problems downloading mail messages:

- You may have a very large message to download, or one that is causing problems for your
mail program. You may be able to use Telnet to look at your server mail box and
optionally get rid of any problem message. You can find these Telnet instructions at
http://pages.prodigy.net/michael_santovec/pop3telnet.htm
Or your mail service may offer a web interface that would allow you to delete the problem
message. If not, you might be able to use http://www.mailstart.com for this function (if
your ISP allows outside access to their POP3 mail server).

- The POP3UIDL.DAT (IMN or OE4) or POP3UIDL.DBX (OE5+) file may be corrupted. This is
used to track previously downloaded messages when you leave messages on a POP3 server
(Tools, Accounts, Mail, Properties, Advanced). However, the file gets updated even if you
aren't leaving messages on the server. Delete the file with Outlook Express or Internet
Mail closed. (On Win2000 you need enable the display of Hidden or System files in the
folder options and XP you need to use the advanced options to find Hidden or System
files.) The next time all mail on the server will be downloaded. But after that the file
should function correctly again.

- The POP3 mail server is having problems.

- Anti-virus program scanning e-mail as it downloads. Increasing the Server Timeout at
Tools, Accounts, Mail, Properties, Advanced might help. Or you may need to disable the
anti-virus software from scanning e-mail.

For further help

Use the following newsgroup for questions or problems with OE5
news://msnews.microsoft.com/microsoft.public.windows.inetexplorer.ie5.outlookexpress
Use the following newsgroup for questions or problems with OE5.5
news://msnews.microsoft.com/microsoft.public.windows.inetexplorer.ie55.outlookexpress
Use the following newsgroup for questions or problems with OE6
news://msnews.microsoft.com/microsoft.public.windows.inetexplorer.ie6_outlookexpress

You can also get to the Outlook Express newsgroups via this web site:
http://support.microsoft.com/newsgroups/default.aspx
There select Internet Technologies then Internet Explorer

You will find out information about issues affecting Outlook Express 5/6 at:
http://www.oehelp.com/
http://www.geocities.com/SiliconValley/Bay/6386/IE_ng_notes.htm
http://home.attbi.com/~jimpickering/
http://insideoe.tomsterdam.com/
http://www2.cajun.net/~theriots/blk/xp_oe.htm 

-- 
Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm
"Mohamed" <anonymous@discussions.microsoft.com> wrote in message
news:195101c47bfe$102f4720$a501280a@phx.gbl...
> I don't know what happened but sometime ago my computer
> just froze and I couldn't do any thing other than switch
> it off. when  I opened Outlook express I received old
> messages. Now when I click send/receive button I keep
> getting the same e-mail messages over and over again !
>
> can any body help ?
>
> By the way I deleted the accounts and created them again
> and the same problem exists
>
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