Re: General failure to send or receive with Outlook Express

From: Michael Santovec (michael_santovec_at_REMOVEprodigy.net)
Date: 05/13/04 

Date: Thu, 13 May 2004 14:42:12 -0700

1) For your sending error, see if one of these apply:

Error Message If the Folders.dbx File Is Missing or Damaged
(Unknown error has occurred. Protocol: SMTP Port: 0
Secure: No [SSL] Error: 0x800c0131)
http://insideoe.tomsterdam.com/problems/errors.htm#foldersdbx
http://support.microsoft.com/?kbid=233264

OLEXP: ErrMsg The Message Could Not Be Sent An Error Has Occurred
http://support.microsoft.com/?kbid=179503
http://support.microsoft.com/?kbid=177884
http://support.microsoft.com/?kbid=190296
http://support.microsoft.com/?kbid=299467

2) For the receiving problem, look in Tools, Accounts, Mail, Properties, General and make
sure that the Include this account in Send and Receive is checked.

For further help

Use the following newsgroup for questions or problems with OE6
news://msnews.microsoft.com/microsoft.public.windows.inetexplorer.ie6_outlookexpress

You can also get to the Outlook Express newsgroups via this web site:
http://support.microsoft.com/newsgroups/default.aspx
There select Internet Technologies then Internet Explorer

You will find out information about issues affecting Outlook Express 5/6 at:
http://www.oehelp.com/
http://www.geocities.com/SiliconValley/Bay/6386/IE_ng_notes.htm
http://home.attbi.com/~jimpickering/
http://insideoe.tomsterdam.com/
http://www2.cajun.net/~theriots/blk/xp_oe.htm 

-- 
Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm
"Interloper" <anonymous@discussions.microsoft.com> wrote in message
news:c7ca01c438e4$9e734570$a101280a@phx.gbl...
> When I attempt to send mail, I immediately see a display
> that simply states Error. Mail could not be sent.  When I
> try to retrieve mail, a display flashes on the screen
> so briefly I can't see what it is but comparing with OE
> set up on another PC I have, it appears to be the usual
> display shown when mail is being retrieved.  However,
> no mail is retrieved even though I know mail is at the
> server.  I don't think this is a configuration error.
> I've deleted and re-setup the account several times.  I
> have two XP machines side by side and have checked the
> configuration line by line, page by page.  The error
> message seen when trying to send is instantaneous.
> There's not the usual pause while OE attempts to run a
> login sequence so I've more or less come to the
> conclusion that the program is corrupted, possibly in the
> Registry.  Unfortunately, Outlook Express can't be
> uninstalled and reinstalled because of its being
> integrated with IE.  Making a clean install of XP as a
> means of fixing OE is not only the proverbial
> sledgehammer I think but is also impractical at this
> time.  Any suggestions on how to fix the problem would be
> appreciated.

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