Re: e-mail help required - urgently

From: Michael Santovec (michael_santovec_at_REMOVEprodigy.net)
Date: 02/23/04 

Date: Mon, 23 Feb 2004 13:24:08 -0800

For a start, what mail program are you using?

Are you getting any error message when you try to access the messages?

Is this a POP3 mail account? You may have a very large message to download, or one that
is causing problems for your mail program. You may be able to use Telnet to look at your
server mail box and optionally get rid of any problem message. You can find these Telnet
instructions at http://pages.prodigy.net/michael_santovec/pop3telnet.htm
Or your mail service may offer a web interface that would allow you to delete the problem
message. If not, you might be able to use http://www.mailstart.com for this function (if
your ISP allows outside access to their POP3 mail server).

For further help

Use the following newsgroup for questions or problems with OE5
news://msnews.microsoft.com/microsoft.public.windows.inetexplorer.ie5.outlookexpress
Use the following newsgroup for questions or problems with OE5.5
news://msnews.microsoft.com/microsoft.public.windows.inetexplorer.ie55.outlookexpress
Use the following newsgroup for questions or problems with OE6
news://msnews.microsoft.com/microsoft.public.windows.inetexplorer.ie6_outlookexpress

You can also get to the Outlook Express newsgroups via this web site:
http://support.microsoft.com/newsgroups/default.aspx
There select Internet Technologies then Internet Explorer

You will find out information about issues affecting Outlook Express 5/6 at:
http://www.oehelp.com/
http://www.geocities.com/SiliconValley/Bay/6386/IE_ng_notes.htm
http://home.attbi.com/~jimpickering/
http://insideoe.tomsterdam.com/
http://www2.cajun.net/~theriots/blk/xp_oe.htm

Use the following newsgroups for questions or problems with Outlook97/98/2000+
news://msnews.microsoft.com/microsoft.public.outlook
news://msnews.microsoft.com/microsoft.public.outlook.calendaring
news://msnews.microsoft.com/microsoft.public.outlook.contacts
news://msnews.microsoft.com/microsoft.public.outlook.fax
news://msnews.microsoft.com/microsoft.public.outlook.general
news://msnews.microsoft.com/microsoft.public.outlook.installation
news://msnews.microsoft.com/microsoft.public.outlook.interop
news://msnews.microsoft.com/microsoft.public.outlook.printing
news://msnews.microsoft.com/microsoft.public.outlook.program_addIns
news://msnews.microsoft.com/microsoft.public.outlook.program_forms
news://msnews.microsoft.com/microsoft.public.outlook.program_vba
news://msnews.microsoft.com/microsoft.public.outlook.teamfolders
news://msnews.microsoft.com/microsoft.public.outlook.thirdpartyutil

You can also get to the Outlook97/98/2000+ newsgroups via this web site:
http://support.microsoft.com/newsgroups/default.aspx
There select Desktop Applications then Outlook

For help with Outlook97/98/2000+ see:
Slipstick Systems Outlook and Exchange Solutions Center
http://www.slipstick.com/index.htm 

--
Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm
"Andrea Beckett" <gillsouter@hotmanil.com> wrote in message
news:14e2701c3fa25$a33884b0$a001280a@phx.gbl...
> I have several e-mails in my business mail box which I
> cannot open/print/download.  This has happened since
> installing the "anti-hackers patch" which was free from my
> ISP (Supanet).
>
> As this is a business, most of the e-mails are
> invoices/credit notes/statements.  Any help to the above e-
> mail address would be greatly appreciated.  Business is
> suffering and I am incurring interest charges on unpaid
> invoices.
>
> Many thanks if you can help,
>
> Andrea Beckett

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