RE: XP Pro - reboots - error msgs included. Full history here. Anyone??

• Previous message: Jesper Ohlsson [MSFT]: "RE: IE annoying automatic downloading"
• In reply to: Barnacle Bill: "XP Pro - reboots - error msgs included. Full history here. Anyone??"
• Next in thread: Barnacle Bill : "Re: XP Pro - reboots - error msgs included. Full history here. Anyone??"
• Reply: Barnacle Bill : "Re: XP Pro - reboots - error msgs included. Full history here. Anyone??"
• Messages sorted by: [ date ] [ thread ]

Date: Mon, 23 Feb 2004 15:45:14 GMT

>Here is one (or maybe more) problems to make your brains sweat.
>MIne.. well its borked at the thought of another night of testing :)
>
>The following events are roughly in timeline order.
>
>XPPro - IE6
>
>Symptoms: began when system rebooted itself.
>Nortons AV and ZoneAlarm installed, virus stopped by Nortons.
>System rebooted every day or so, just one or two times.
>Error msgs suggested an incorrect driver.
>
>Reboots escalated to every time I used Nortons.
>Suspected a virus - did online scan - no virus detected.
>Had gotten all the patches via auto update.
>
>Suspected Zone Alarm, so went offline, uninstalled it - scanned again
>with Nortons, and the system rebooted.
>Reinstalled Zone Alarm as it didnt seem to be the culprit.
>I can only remember two new updates - one from windows and one from
>Nortons.
>
>System rebooted while defragging, or when using Nortons - ONLY on the
>drive with the operating system on it.
>
>IE lost its java - no java script shows on any page.
>Now online scan using Nortons home page security check also caused
>system to reboot every time, on the operating system disk.
>
>Safe Booted and did defrag.
>Some files did not defrag.
>Re-defragged - all done - no crashes.
>
>Installed AVG virus checker and uninstalled Nortons.
>All tested clear.
>
>I believe there is a corrupt file, or else something has changed a
>setting. The error messages at first, indicated an incorrect driver.
>following, are the most recent error msgs before the reboot.
>
>any ideas?
>
>Also, how can I delete IE and re-install a fresh copy, to counteract
>no java? (yes, java is enabled) IE keeps coming back to live when I
>try to delete it :-)
>
>MOST RECENT ERRORS
>-----------------------------------------
>
>First Error..........
>
>The COM+ Event System detected a bad return code during its internal
>processing. HRESULT was 8007043C from line 44 of
>d:\nt\com\com1x\src\events\tier1\eventsystemobj.cpp. Please contact
>Microsoft Product Support Services to report this error.
>
>Followed by.............
>
>Volume Shadow Copy Service error: Unexpected error calling routine
>CoCreateInstance. hr = 0x80040206.
>
>Followed by..............
>
>Faulting application iexplore.exe, version 6.0.2800.1106, faulting
>module avsniff.dll, version 2002.1.30.52, fault address 0x00009a82.
>
>Followed by.......
>
>Fault bucket 87245151.
>
>System then reboots itself.
>

Hi

Firstly, the avsniff.dll is from Symantec (Norton) anti-virus. Have you
checked for any updated versions?

You might also be facing some corrupt system files, but I am unsure if this
regards Windows XP or anything else vital for the current system. You can
try a repair to see if it helps:
1. Insert the Windows XP CD into your CD-ROM drive, and then restart your
computer.
2. Press any key to use the Windows XP CD to start your computer when you
are prompted with the following message:
Press any key to boot from CD
3. When you start your computer with the Windows XP CD, Setup verifies your
hardware. When you are prompted with the following options, press ENTER:
- To set up Windows XP now, press ENTER.
- To repair a Windows XP installation using Recovery Console, press R.
- To quit Setup without installing Windows XP, press F3.Note Do not press R.
5. Press F8 to accept the Licensing Agreement.
6. When your current Windows XP installation appears in a box that contains
the following options, press R:
- To repair the selected Windows XP installation, press R.
- To continue installing a fresh copy of Windows XP without repairing,
press ESC.

Windows XP Setup automatically repairs your installation of Windows XP.

For IE6 issues use: microsoft.public.windows.inetexplorer.ie6.browser

-- 
Best regards
Jesper Ohlsson
------------------------
This posting is provided "AS IS" with no warranties, and confers no rights.

• Previous message: Jesper Ohlsson [MSFT]: "RE: IE annoying automatic downloading"
• In reply to: Barnacle Bill: "XP Pro - reboots - error msgs included. Full history here. Anyone??"
• Next in thread: Barnacle Bill : "Re: XP Pro - reboots - error msgs included. Full history here. Anyone??"
• Reply: Barnacle Bill : "Re: XP Pro - reboots - error msgs included. Full history here. Anyone??"
• Messages sorted by: [ date ] [ thread ]