SSL renewal certificate problem

From: Asif Imran (asif_imran_at_hotmail.com)
Date: 07/29/04

  • Next message: Ganesh Anekar [MSFT]: "RE: Server request Username & Password for dynamic pages only" 
    Date: Thu, 29 Jul 2004 06:27:24 -0700

    Hi,
      I have just renewed the SSL certificate on my
    site but a problem has arisen.
      
      The SSL certificate on my site was about to expire and I
    thought to renew the certificate before the expiry date.
      I started the renewal process on the Verisign site. I
    selected Old CSR option in the drop down and entered the
    CSR which I had present on the system (as my common name
    and other details in my ceritificate had not changed). I
    next entered the other details as usual and entered my
    payment information.

      The whole process went smoothly and Verisign gave me the
    successful message at the end and allotted me an order
    number.

      However, even after the passing of one month, when ever
    I or anyone else try to browse the site a popup appears
    stating that the certificate of the site is expired or not
    valid.

      This is very frustrating and I would like to know what
    is the problem. I have emailed Verisign several times but
    they only give general answers.

      I would like to point out that I have not received any
    response CSR (private key or renewal certificate) from
    them of any kind but Verisign keeps on insisting in its
    emails to install the renewal certificate.

    Please help me ASAP.

    Asif

  • Next message: Ganesh Anekar [MSFT]: "RE: Server request Username & Password for dynamic pages only"

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