Re: iis - cannot find page (cannot find server or dns error)

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From: tyler (tyler_at_discussions.microsoft.com)
Date: 12/24/04 

Date: Fri, 24 Dec 2004 12:37:06 -0800

Well conveniantly enough, the website has crashed again.

This is a different person writing this response. My father (original
writer, keith58) went out. The server has crashed since he's been gone. Ive
been doing basic troubleshooting. Nothing too different from what I've done
when it has crashed in the past. It's a very strange, reoccuring bug. Site
crashes for only people who use it most. I've checked "bandwidth throttling"
(turned off) and website connections, unlimited. Usually we get the 4
client-computers to restart their modem, wait for about 10-15 minutes and it
starts working again.
 
OH, on a side note Im not sure if this is related or not, but on the server
we've been getting an application error every minute or so for
"MSExchangeAL". It doesn't seem to hamper anything, so thus not mentioned. If
it was related, though, it would be rather foolish not to mention. I actually
have no idea what Microsoft Exchange does. I don't use it. That is, Im not
aware of using it.

I've done the following, in relation to the latest crashing:

 from where the website wasn't working:
  - ping ip: works fine
  - try website: does NOT work fine
  - ip in ie: does NOT work fine
 from some random person i was talking to half way across the world on msn
  - try website: works fine.
 from same network as server
  - try website: works fine.

It seems to not work only for the client computers.

> My suspicion is that your server's IP is not static

The IP is static.

> Can you also clarify whether the 4 client computers are on the same network
> as the web server, or are we talking about two different locations? Maybe
> you have a local DNS failure phenomenon if everything is local.

The 4 client computers are located at the storefrontand and are connected to
one router. It is seperate from the server.
The server is located behind a similar router/firewall system
There are laptops connected to wireless internet behind the server's, and
when website "crashes" it still works from there. This rules out IIS, I
imagine. Also, it works from computers outside of both networks, suggesting
that DNS is ruled out.

Ah they've restarted the modem
I restarted the server..
After about 10 minutes, it seems to be working now.
VERY strange bug.

Thanks
-tyler

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