Re: FTP problem, Internet Explorer, IIS 5.0

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: Jim Carlock (anonymous_at_127.0.0.1)
Date: 11/12/04


Date: Fri, 12 Nov 2004 13:05:36 -0500

The FTP portion is Serv-U FTP. The backbone and the rest
is IIS 5 with FrontPage 2K Extensions. FrontPage works and
connects fine.

It seems to be isolated to my personal computer which has the
problems connecting (which is running XP SP2). IE connects
to some servers but doesn't connect to one particular server.

It's had me baffled for about a month now. And it's only an
Internet Explorer (or Browser) issue.

My first initial thoughts were some settings were messed up
with Internet Explorer or XP, so a reinstallation of XP was
done and the problem still exists.

The second thought to cross my mind was that perhaps there
is an issue involving the length of the username used to
connect with the server, but someone else connected fine
using their machine in another state. Right at the moment I
do not know which OS they used to connect.

So I'm back to it being a problem with my machine.

It does not seem to be an IIS issue. I've run out of ideas and
thoughts and I can get FTP software to connect and work.

I was out of ideas when I posted the request for help and I
only recently organized it in my own head. I am currently
leaning my thoughts that it is an XP issue rather than IIS.

--
Jim Carlock
Post replies to newsgroup.
"Bernard" wrote:
Sorry, I'm confuse.
>   (a) All servers are running a SERV-U FTP server:
>        220 Serv-U FTP Server v5.2 for WinSock ready...
>   (b) All servers I am connecting to are running Win2K.
>   (c) All servers I'm trying to FTP to are running IIS 5.0.
so are you running Serv-U or IIS FTP ?
-- 
Regards,
Bernard Cheah
http://www.tryiis.com/
http://support.microsoft.com/
http://www.msmvps.com/bernard/
"Jim Carlock" wrote:
> Thanks for the reply Bernard.
>
> These are the facts:
> 1) I am trying to get FTP to work through IE and Mozilla.
> 2) It works for everyplace except one particular site.
> 3) The following facts apply to all sites:
>   (a) All servers are running a SERV-U FTP server:
>        220 Serv-U FTP Server v5.2 for WinSock ready...
>   (b) All servers I am connecting to are running Win2K.
>   (c) All servers I'm trying to FTP to are running IIS 5.0.
> 4) I get IE to connect to 4 out of 5 servers. There is ONLY
> one server that has a problem.
> 5) Tracert identifies no problem. Times are consistent
>   between all servers.
> 6) Ping identifies no problem. No packets are lost.
> 7) I have messed with the following IE settings:
>   (a) Use Passive FTP (Both modes work fine).
>   (b) Enable folder view for FTP sites. I think this used
>     to do something, but I can't figure out what it does now.
>   (c) Use HTTP 1.1 (this used to have to be checked but it
>     doesn't seem to be required any longer).
>   (d) Use HTTP 1.1 through proxy connections (this used
>     to have to be unchecked, to be able to delete items, but
>     there seems to be no way to delete items in IE any more).
>
> When using IE to connect it immediately presents a cannot
> find site/check DNS.
>
> When using Mozilla or Firefox, they timeout after a minute or
> longer, I've quit waiting today for them to timeout.
>
> I am using IE/XP Pro (with all the latest updates, SP2).
>
> I've reinstalled XP Pro and get the same results and IE seems
> to be somewhat different than it used to be. I used to be able
> to delete Files through FTP as needed as long as the "Use
> HTTP 1.1 through proxy connections" was NOT checked.
> Now, no matter what, I can't seem to get IE to delete any
> files while connected through an FTP connection. The Delete
> item on the menu is totally gone. It exists in Mozilla and Firefox
> but I haven't figured out how to get those to work.
>
> I can get FTP through various FTP software to connect and
> work. All the alternative software works fine. I'm really puzzled
> at the moment about why IE lost Delete from the menu.
>
> Other people can connect just fine to the site, so it seems to
> be a problem with XP Pro on my system.
>
> The ONLY thing in the hosts file is:
> 127.0.0.1 localhost
>
> Thanks much.
> -- 
> Jim Carlock
>
> "Bernard" wrote:
> What's the status code in IIS log file ? 426 ?
> have you try other ftp client app and connect via passive mode ?
>
> -- 
> Regards,
> Bernard Cheah
>
> "Jim Carlock" wrote:
> > I'm having a problem establishing an FTP session with a
> > host which is running IIS 5.0. The problem ONLY exists
> > when using Internet Explorer or another browser and only
> > with one particular server. I can get regular FTP software
> > to connect, can get the DOS ftp.exe inside of XP to
> > connect. I can send remote commands via a DOS session:
> >
> > ftp> quote HELP
> >
> > But Internet Explorer does not connect to one particular
> > server (looks like I get a timeout message). Mozilla fails
> > to connect with such server as well.
> >
> > The hosting company indicates that they can get IE to work
> > for them.
> >
> > When using IE to establish connections with other servers,
> > the sessions connect properly with no problems. The other
> > servers are 21 hops away as with the server that I'm having
> > problems with. Tracing indicates the same amount of time
> > over the hops and the only difference are the user id's and
> > pw's used to establish the connection, as well as the final
> > four hops are slightly different.
> >
> > To recap, I have tried the following:
> > 1) Tracing the hops to see if there is anything problematic, it
> > looks okay.
> > 2) Connecting via the XP DOS ftp.exe command, which
> > connects successfully without problems, and works fine.
> > 3) Connecting via ftp programs, they all work fine.
> > 4) Connecting via IE and Mozilla, neither one works with
> > one particular site.
> > -- 
> > Jim Carlock


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