Re: Process serving application pool terminated unexpectedly
From: Juri Tsibrovski (jt_at_jaytee.net)
Date: 09/27/04
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Date: Mon, 27 Sep 2004 08:59:55 -0400
Sure, it is not the same, but I don't see how exactly I can use IISState. If
I run it on inetinfo process with either -hc or -sc, it never quits (because
inetinfo never crashes, it just generates a lot of exceptions 0x6b5, like
below). Running it on w3wp might be more interesting, but this server has
about 300 app pools, and workers are recycling from time to time. How do I
pick which worker to watch?
"David Wang [Msft]" <someone@online.microsoft.com> wrote in message
news:eIG2KjroEHA.2684@TK2MSFTNGP11.phx.gbl...
> IIS Crash/Hang Agent is not the same thing as IIS State. Please use the
> latter (via the URL I gave) to obtain a trace of the crash and post the
> entire log. Also, make sure that the server has access to microsoft.com
for
> symbols so that your trace can be correctly interpreted the first time.
>
> When you are dealing with a crash, everything else is just red-herring.
> They may be caused by the crash; maybe not -- but you don't know which.
> What you DO know is that there *is* a crash -- so for best results, you
want
> to stay focused on diagnosing the crashes.
>
> In other words, by focusing on and fixing the crash, you may fix the real
> problem and remove some of those errors from the event log; but by
focusing
> on the event log, you can only determine that there was a crash -- which
> gives no real information since you already knew that.
>
> --
> //David
> IIS
> This posting is provided "AS IS" with no warranties, and confers no
rights.
> //
> "Juri Tsibrovski" <jt@jaytee.net> wrote in message
> news:1096004181.145234@jaytee.net...
> I'm running IIS Crash & Hang Agent on that box right now.
>
> Here's the tail of 4872_inetinfo.log:
>
> Debug session time: Fri Sep 24 11:18:53 2004
> System Uptime: 0 days 19:15:55.281
> Process Uptime: 0 days 6:37:26.625
> Kernel time: 0 days 0:00:35.156
> User time: 0 days 0:01:41.296
> ChildEBP RetAddr Args to Child
> WARNING: Stack unwind information not available. Following frames may be
> wrong.
> 00f1e8c8 77c78c7c 000006b5 00000001 00000000 kernel32!RaiseException+0x48
> 00f1ecbc 71c41ba7 71c49bc8 71c4bbf6 00f1ecd4 RPCRT4!RpcRaiseException+0x3c
> 00f1ed0c 77c6dbab 00000000 00000000 00f1ed44
> NETAPI32!I_NetlogonGetTrustRid+0x46
> 00f1ed54 77c616cd 00f1ed60 035c44c8 00f1ee00
RPCRT4!NdrMesTypeEncode2+0xc9b
> 00f1ed64 77c640a0 035c3278 00f1ed8c 00f1eda4
> RPCRT4!NdrRangeUnmarshall+0x144d
> 00f1ee00 00000000 00000000 00000000 00000000
> RPCRT4!NdrFixedArrayMemorySize+0x5e0
> (1308.1a30): Unknown exception - code 000006b5 (first chance)
> UnKnown_Exception
>
> These exceptions correlate in number and time with warnings in Event log.
> Any ideas? One additional piece of info that might be helpful is that this
> box has Terminal Services in App Server mode.
>
>
> "David Wang [Msft]" <someone@online.microsoft.com> wrote in message
> news:eNDJ1SfoEHA.2340@TK2MSFTNGP10.phx.gbl...
> > You want to use IIS State to wait for and capture the crash. Post its
log
> > file here.
> >
> > http://www.iisfaq.com/default.aspx?view=P197
> >
> > It just sounds like you are running code that is crashing, and the best
> way
> > to fix this is to use IIS State to capture a crash, diagnose it, and fix
> > that problem -- and repeat if necessary.
> >
> >
> > --
> > //David
> > IIS
> > This posting is provided "AS IS" with no warranties, and confers no
> rights.
> > //
> > "Juri Tsibrovski" <jt@jaytee.net> wrote in message
> > news:1095953377.190998@jaytee.net...
> > Hi guys,
> >
> > We are running IIS6 and the server is fairly busy, it serves many (~300)
> > different sites, some of them are database driven (Jet and MS-SQL), some
> run
> > PHP (as CGI), ASP and ASP.NET are also used. Neither CPU nor memory
> > resources are exausted, server is powerfull enough (Dual Xeons, 2GB RAM,
> > SCSI), yet we are having a lot of problems with sites availability.
> >
> >
> > Event log is full of messages like
> >
> > Event Type: Warning
> > Event Source: W3SVC
> > Event Category: None
> > Event ID: 1009
> > Date: 9/22/2004
> > Time: 8:17:15 PM
> > User: N/A
> > Computer: EMGPLESKWIN01
> > Description:
> > A process serving application pool 'foobar.com(pool)' terminated
> > unexpectedly. The process id was '13400'. The process exit code was
> '0x80'.
> >
> > These messages tend to appear during peak load periods - 10-20 at once,
> > sometimes on more than one pool (each domain has its own application
> pool).
> > There are no other relevant error messages in event logs.
> >
> > With time, pools are all getting disabled because of rapid failures.
> >
> > I'm also seeing intermittent CGI Errors on PHP sites - infamous "The
> > specified CGI application misbehaved by not returning a complete set of
> HTTP
> > headers."
> >
> > HTTPERR log contains a lot of lines with reasons like
> > "Connection_Abandoned_By_AppPool", "AppOffline", or "N/A"
> >
> > We are running IISCrash&Hang Agent, but it did not detect any crashes
> other
> > than in the pool used by FPSE. We have installed the fix for IIS6/Jet
> issue,
> > but that did not help much.
> >
> > Other servers with very similar setup do not have any of the issues
above,
> > though they are loaded a bit less.
> >
> > Any ideas how to find whats going on?
> >
> >
> >
>
>
>
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